Procedure Controller

7 months ago

Durban, South Africa Tych Business Solutions Full time

**Qualifications**:

- B.Com (Accounting/Auditing/Internal Audit) or CIA qualification, or Similar

**Experience**:

- At least 3 years experience in an internal or external audit environment
- Min of 2 years's in an operational role whereby you actively identify risks and solutions to mitigate them.
- Previous experience in a Logistics or FMCG environment would be advantageous
- Solid understanding of risk associated within a large organisation

**Duties:

- **

**Improved Operational Control**:

- Undertaking methodological studies to improve work procedures and processes in order to improve productivity and efficiency
- Develop and recommend improved operational business procedures to Senior Management and provide the required support to implement these changes.
- Conduct procedural compliance reviews on allocated sites, provide recommendations on all non
- compliance issues and ensure that management implement corrective action.
- Provide guidance to the Region’s Logistics Managers and Regional Finance Managers in terms of the requirements of business processes and LOA (Limits of Authority).
- Leading special projects and providing the business with key output from such projects with a view of risks associated with these projects
- Ensure all operational business processes are accurately documented and ensure all changes are communicated to operations accordingly.
- Investigate and define requirements for improved business processes, document the requirements, interface layouts, data flows, screen and develop report layouts
- Oversee the implementation of new systems, working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
- Assisting the business to keep up with technical as well as industry sector developments Render a project coordination and management role at times
- Coordination of relevant systems integration between systems and understanding of how the data flows.
- Oversee and manage the national stock count process, attending stock counts at depots, conducting system integrity checks, documentation control, and physical stock audits
- Review and oversea controls over returnable packaging including review of CHEP system reconciliations.

**Compliance Audits**:

- Conducting system and compliance audits.
- The focus of these audits will be the respective hubs in each region.
- Further audits of satellite and depots in the Inland and Coastal region will also be required.
- Compliance audits will cover all operational reviews at each depot. This will include inter alia: Sales, Finance, Warehousing, Distribution, Administration, Human Resources, Risk Management and SHEQ
- Report on deviations to Site Management and ensure all deviations are corrected with monthly follow-up.
- To enforced and monitor quarterly Control Self Assessments and hold workshops to improve site scoring with regular follow-ups.

**Key Performance Indicators**:

- Monitor and review key operational performance indicators. Interact with Senior Management to ensure operational control within the respective region is effective.
- Develop and circulate national risk KPI
- Obtain weekly feedback on key concerns for national KPI

**Internal Audit & External Audit**:

- Liaise with Internal Audit and External audit with regard to scope and outcome of work performed. Ensure required information for audit purposes is accurately and correctly delivered.

**Stock Counts**:

- Attend monthly stock counts at depots and regional outside storage facilities on a regular basis and ensure compliance with stock count procedure.
- Undertake the required procedural investigations to ensure warehouse integrity before the stock count takes place.

**Governance**:

- Ensuring that ethical standards and the requirements of the group policies are adhered to Report and or escalate any areas of non
- compliance appropriately

**Information and Data Management**:

- Ensure team members accurately and regularly captures data onto the information system to enable access to reliable data and reporting for trend analysis and decision making
- Share relevant data with management teams to enable reliable business decision making Recommend and implement GRC role mitigation controls

**Effective Teamwork & Self-Management**:

- Take ownership and accountability for tasks and activities and demonstrates effective self
- management in terms of planning and prioritizing, and self-development
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
- Informing relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
- Supporting and driving the business core values
- Managing colleagues and client’s expectations and communicate appropriately
- Demonstrating a willingness to help others and “go the extra mile” to meet team targets and objectives
- Champions training and develo

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