Operations Manager

2 weeks ago


Cape Town, South Africa Cafe JavasCJs Full time

Operations Manager

Location: Kampala, Uganda East Africa

In this role, you will be an integral part of our team, working with the Senior Operations Manager. We are seeking someone with extensive experience in managing operations across multiple locations within the QSR industry.

Key Responsibilities:

- Overseeing day-to-day operations across all restaurant locations in Kampala.
- Implementing and maintaining operational standards, ensuring consistency and quality across all outlets.
- Collaborating with cross-functional teams to optimize operational efficiency, cost-effectiveness, and customer satisfaction.
- Monitoring key performance indicators and implementing strategies to drive revenue growth, improve profitability, and meet targets.
- Conducting regular audits to ensure compliance with health, safety, and hygiene regulations.
- Identifying areas for improvement and implementing corrective measures to enhance overall operational effectiveness.
- Minimum of 3 - 5 years’ experience in managing operations across multiple locations is a must

**Requirements**:

- Proven experience as an operations manager within the QSR industry, with multiple locations management experience.
- Strong leadership and decision-making skills, with the ability to motivate and inspire a team.
- Excellent problem-solving abilities and a proactive approach to identifying and resolving operational challenges.
- Solid understanding of food safety regulations and compliance standards.
- Exceptional interpersonal and communication skills, with the ability to effectively liaise with stakeholders at all levels.
- A passion for delivering exceptional customer service and maintaining high operational standards.

Join our dynamic team and be part of a fast-growing QSR restaurant chain committed to providing an outstanding dining experience to our customers. In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and will cover flights, as well as relocation to apartment with all necessary amenities

**Job Type**: Contract
Contract length: 6 - 12 months

**Salary**: R36,500.00 - R73,000.00 per month

Application Deadline: 2023/08/31



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