Warehouse Manager

2 months ago

Rustenburg, South Africa Epiroc AB Full time

**About Epiroc**
Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.

**Life at Epiroc**
By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation.
The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries.
Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.

**Main Duties & Responsibilities**:
Strategic
- Ensure extensive warehouse support to Epiroc as a whole.
- Participate in overall strategy plan and development of the department. Understand the business strategy, the customers and our products to communicate and deploy the vision in a meaningful way into the department.
- Constantly seek opportunities for improvement encompassing the areas of process, people and technology to drive service, in line with the strategy of the business.
- Creating an environment, which drives ideas, personal development, product leadership, while demonstrating the behaviors associated with a role model and a leader. Responsible for coaching and developing staff to achieve high levels of performance individually and as a team.
- Identify failing processes. Develop and implement new processes to eliminate non-conforming processes.
- Determines the customer requirements by maintaining contact and building relationships with customers.
- Develop and recommend appropriate instructions and procedures for the administration of the warehouse.
- Implement, Monitor and continually improve the warehouse performance against set objectives.

Supervisory functions
- Manage site administrator and store assistants.
- Ensure security in the warehouse area.
- Ensure that the inventory in the warehouse is always secure.
- Ensure that no unauthorized entry to warehouse.
- Report all anomalies or suspicions to the Bathopele Contracts Manager and Operation Manager.

Stock responsibility
- Sign off monthly stock take/ annual stock takes and investigate any variances.
- Manage staff in terms of receiving, storage and stock issuing.
- Do stock counts in the form of daily cycle counts.
- Assist with the national distribution of spares and equipment.
- Assist with OSMI distribution/ return to Central Warehouse/ RDC Jet Park.
- Control WIP.

Reporting
- Performance reporting in assigned KPI’s.
- Monthly management reports.
- Monitor cost and warehouse performance.

People management
- Manage staff performance and conduct annual performance appraisals and training needs analysis of warehouse employees.
- Manage leave approvals, overtime, and standby for all warehouse personnel.
- Contribute to a positive working environment where employees feel motivated.
- Evaluate the performance and proficiency of personnel in the department and recommend staff for necessary training to improve skill levels.
- Discipline staff when required.
- Recruitment

SHEQ Compliance
- Manage Information Management System in terms of procedures, process reviews, updates and quality of packaging.
- Ensure 6S/ housekeeping standards maintained.
- Report incidents.
- Comply with International Standards Organisation (ISO) certifications.
- Corrective action requests.
- Preventative action requests.
- Prepare for audits.

General
- Maintain, implement and enforce departmental policies, procedures and processes to ensure compliance to corporate governance requirements and Group Internal Controls. Ensure departmental compliance to Company Policies & Procedures.
- Carry out additional duties as may become necessary to ensure the successful operation of the company.
- Will carry out any other function or duty as may be required in terms of the Epiroc Code of Conduct.

**Educational Qualifications and Experience**:

- Grade 12
- Relevant Degree in Logistics, Supply Chain or Warehousing.
- If no tertiary qualification, previous 10 years of experience in warehousing environment with at least 5 years managerial experience.
- Valid Driver’s License.

**Required Skills and Capabilities**:

- Problem-solving skills.
- Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations.
- Motivational skills and an ability to supervise and lead a team of store assistants and site administrator.
- An ability to work well under pressure.
- Organizational and planning skills.
- Good personal presentation, especially when working with customers face-to-face.
- Knowledge of warehouse principles and practices.
- Knowledge of warehouse management software, databases and CRM t

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