Junior Systems Support
17 hours ago
We’re looking for a Junior Systems Support team member in our Technology team.
**what experience we’re looking for?**
- Relevant IT Diploma or Degree
- 1+ Year experience in an HR or Finance support environment with strong skills in
- SQL & Data Analysis
- MS Excel
**a day in your life?**
Incident Management
- Document the process applied and resolution used to resolve incidences to maintain a library of knowledge to be shared with Support & IT teams
- Ensure incidents are resolved as per SLA agreement
Risk Management
- Proactively review all environments to ensure the mitigation of risks
- Address risks identified by Internal and External audit.
- Ensuring compliance with best practice and standards
Customer and Stakeholder Management
- Build a sustainable working relationship with customers to ensure good customer service
- Work with both internal and external teams to drive root cause resolution of incidents logged
- Application Environment Monitoring
- Weekly/Monthly/Quarterly/Half Year/Annual Systems Tasks monitored and actioned
**about us**
- so...what's in it for you?_
- We have benefits From the financial benefits like medical aid for you and your fam, pension fund, bonus structures & shares, to the cultural benefits like a growth & innovation culture, half day Fri-yay’s, study leave & great coffee We have ‘em all._
**click here to learn even more about who we are**
Mr Price Group is an equal opportunity employer and is committed to Employment Equity.
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