Customer Support Specialist

**Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

**Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

**Job Advert Summary**: **Customer Support Specialist (Entry-Level)** We are seeking a detail-oriented Customer Support Specialist to assist customers and ensure their inquiries are addressed efficiently and professionally. In this role, you will use tools like Freshdesk to manage and resolve customer support tickets, track issues, and coordinate solutions...

Nowsta helps employers become better managers by giving them the tools they need to automate, simplify, and humanize the labor management process. Employees turn to Nowsta to better navigate their work life, with shift finders and reminders, and financial wellness benefit programs and their employers rely on Nowsta to streamline operations, reduce turnover,...

Job OverviewAltron is seeking a skilled Customer Support Specialist to join our team in Cape Town. As a key member of our Network Operations team, you will play a vital role in ensuring the smooth operation of our critical communication systems.

**Job Summary:**The Customer Support Specialist role at Buffalo involves providing exceptional support and assistance to customers through various channels, including phone, email, chat, and social media. This position requires strong communication skills, problem-solving abilities, and a customer-centric attitude.**Key Responsibilities:**Respond to customer...

Company Overview: The Collinson Group is a renowned global leader in customer engagement and loyalty solutions.Job Description: We are seeking an experienced Customer Support Specialist to join our team as a key member of the contact centre. Your primary responsibility will be handling inbound claims calls and providing accurate and timely information to...

We are seeking an accomplished and enthusiastic professional to join our team as a Lead Customer Support Specialist. In this role, you will be responsible for leading a team of customer support specialists, providing guidance and support to ensure exceptional customer experiences.Key ResponsibilitiesDevelop and implement strategies to improve customer...

Job OverviewThe Talent Room is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Main Responsibilities:Troubleshooting and Resolution: Troubleshoot and resolve technical issues with customers in a...

**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...

We are seeking a highly skilled Customer Support Specialist to join our team at Spinnaker Software.The ideal candidate will be based at our Head Office in Cape Town and will work shifts of 8 hours between 6:30 and 23:00, with standby and overtime required from time to time.As a key member of our Customer Support Department, your primary responsibilities will...

Sales and Customer Support Specialist One of our clients based in Stikland, Cape Town an online Retail company looking for a dynamic, customer-focused Sales and Customer Support Specialist to join their team in the home furniture retail industry. A start-up company with a small team. **Skills & Qualifications**: - Excellent customer service skills and a...

Company Overview">Triton Express is a leading road freight logistics company in Southern Africa, providing reliable and efficient solutions to customers since 1987. As a proud member of the Plennegy Group, we value performance, integrity, and leadership in all our operations.">Job Description">">We are seeking a skilled Customer Support Specialist to join...

Job Title: Swati Language Customer Support SpecialistAbout the Role:We are seeking a Swati Language Customer Support Specialist to deliver exceptional customer service. The key objective of this role is to identify and understand customer needs, driving business growth while maintaining fairness in customer interactions.The successful candidate will...

Are you fluent in **Dutch** with a passion for travel? Then pack your bags, because we’ve got the perfect **job** for you! A leading international airline company is seeking a **Dutch speaking Customer Support Specialist** to join their team in **Cape Town, South Africa**. Your key **job** responsibilities as the **Dutch** speaking Customer Support...

Are you fluent in **Italian** with a passion for travel? Then pack your bags, because we’ve got the perfect **job** for you! A leading international airline company is seeking an **Italian speaking Customer Support Specialist** to join their team in **Cape Town, South Africa**. Your key **job** responsibilities as the **Italian** speaking Customer Support...

We are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...

About ACCS - ARES Customer Care Solutions GmbHWe are a leading Business Process Outsourcing (BPO) company specializing in digital solutions for various industries.Our mission is to drive innovation and excellence in our services, focusing on delivering value to our clients through cutting-edge technology and tailored business solutions.The Role: Service...

Our reputable Insurance client is seeking a **Head of Customer Support** to join their team based in Stellenbosch, Cape Town. The Head of Customer Support will be heading up the digital Client Services Centre, their client servicing team and digital-based client relationship platform, which serves to provide unrivalled client experience to delight each...

**WHAT IS YOUR ROLE**: As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client’s products and services. In this position, you will collaborate with various teams in handling the needs of the customer to provide excellent customer service in a timely and...