Customer Support Specialist
4 months ago
A dynamic and customer-centric **specialist** must have the unique ability to multi task and effectively communicate, identify, investigate, diagnose/manage resolution of customer issues To provide solutions to queries by relaying information to customers in a user-friendly and professional manner.
**Requirements**:
a) Excellent interpersonal written and verbal communication skills in English.
b) Strong attention to detail
c) Excellent memory skills
d) Must be able to troubleshoot errors / issues reported before escalating further.
e) Willing to work flexible schedule and occasional overtime when needed
**Job Types**: Full-time, Permanent
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Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Amazon Development Centre (South Africa) (Proprietary) Limited. As a Customer Support Specialist, you will be the primary point of contact for our customers, providing timely and accurate operational assistance.Key ResponsibilitiesCommunicate with...
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Norwegian Customer Support Specialist
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Cape Town, Western Cape, South Africa Language Recruiters Full timeJob OverviewAre you proficient in Norwegian and dedicated to providing outstanding customer support? A prominent BPO organization is seeking a Norwegian Customer Support Specialist to enhance their team. You will be instrumental in delivering exceptional service to Norwegian speaking customers. If you are eager to advance your career and make a significant...
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Technical Customer Support Specialist
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Cape Town, Western Cape, South Africa Caliber6 Full timeJob Title: Technical Customer Support SpecialistAbout the Role:We are seeking an experienced Technical Customer Support Specialist to join our team at Caliber6, a fast-growing and dynamic VOIP company. The ideal candidate will have at least 3 years of related experience, excellent communication skills, and the ability to assist customers over the phone with...
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Technical Customer Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Caliber6 Full timeJob Overview:We are seeking a skilled Technical Customer Support Specialist to join our fully remote team at Caliber6.Key Responsibilities:* Provide technical support and troubleshooting assistance to customers over the phone* Handle inbound and outbound customer calls related to VOIP services* Collaborate with internal teams to ensure customer satisfaction*...
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Customer Support Specialist
5 days ago
Cape Town, Western Cape, South Africa Talent Sam Full timeAbout the RoleWe're seeking a highly skilled Customer Support Specialist to join our team at Talent Sam. As a key member of our support team, you'll be responsible for delivering exceptional customer experiences and ensuring our B2B customers receive timely and effective support.Key ResponsibilitiesSupport Delivery: Manage and deliver timely support via...
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Customer Support Specialist
3 months ago
Cape Town, South Africa Crypto Banter Full time**About Crypto School**: Crypto School, a part of the vibrant Crypto Banter community, is on a mission to demystify the complex world of cryptocurrency. We provide comprehensive education on cryptocurrencies to empower learners with the knowledge they need to navigate the crypto space with confidence. Our platform is designed to be accessible, engaging, and...
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Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Summary:Emporium is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and implement training plans with clients to ensure successful adoption of our systems.Monitor and report...
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Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Full timeJob Summary:Emporium is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Develop and implement training plans with clients to ensure successful adoption of our systems.Monitor and report...
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Customer Support Specialist
4 months ago
Cape Town, South Africa Talent Sam Full timeOur client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they’ve helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that’s right), increase profit and fulfill business goals.Who are we looking for:This position is...
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Norwegian Customer Support Campaign Specialist
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Cape Town, Western Cape, South Africa Language Recruiters Full timeJob OverviewAre you proficient in Norwegian and dedicated to providing outstanding customer support? A prominent BPO organization is seeking a Norwegian Customer Support Campaign Specialist to enhance their operations. You will be an integral part of a vibrant team, delivering exceptional service to Norwegian speaking clientele. If you are eager to elevate...
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German speaking Customer Support Specialist
2 months ago
Cape Town, South Africa Language Recruiters Full timeWe are looking for a dedicated and customer-oriented individual to join our client’s team as an Email and Chat Support Specialist. In this role, you will handle customer inquiries related to TV and mobile phone products and services through email and chat platforms. If you are passionate about delivering outstanding customer service and have a solid...
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Customer Support Specialist with German
3 months ago
Cape Town, South Africa Udalenno Full timeWe are a German accommodation company which is specialised in offering accommodations of various sizes in different locations. Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this...
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Technical Customer Support Specialist
3 weeks ago
Cape Town, South Africa Caliber6 Full time R7 500 - R13 000Job Description:We are seeking an experienced Technical Customer Support Specialist to join our fully remote team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 3 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You...
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Technical Customer Support Specialist
3 weeks ago
Cape Town, South Africa Caliber6 Full timeJob Description:We are seeking an experienced Technical Customer Support Specialist to join our fully remote team at a fast-growing and dynamic VOIP company. The ideal candidate will have at least 3 years of related experience, excellent communication skills, and the ability to assist customers over the phone with technical support and troubleshooting. You...
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German Speaking Customer Service Support Specialist
5 months ago
Cape Town, South Africa Language Recruiters Full timeAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further - we’re searching for a vibrant and enthusiastic **German speaking Customer Service Support Specialist **to join this team in **Cape Town, South Africa**. Ready to embark on an adventure? Don’t miss this **job** opportunity to...
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German speaking Customer Service Support Specialist
4 months ago
Cape Town, South Africa Language Recruiters Full timeAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further – we’re searching for a vibrant and enthusiastic German speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don’t miss this job opportunity to make...
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Cape Town, South Africa Initiate International Full timeAre you passionate about travel and ready to embark on an unforgettable journey with a leading tourism company? Look no further – we’re searching for a vibrant and enthusiastic Italian speaking Customer Service Support Specialist to join this team in Cape Town, South Africa. Ready to embark on an adventure? Don’t miss this job opportunity to make...
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Cape Town, Western Cape, South Africa PartnerHero Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at PartnerHero. As a Customer Support Specialist, you will be responsible for providing exceptional support to our clients in the gaming industry.Key ResponsibilitiesProvide timely and effective support to customers via various channels, including...
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Portuguese Speaking Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Initiate International Full timeWe are seeking a highly skilled and motivated Portuguese speaking Customer Support Specialist to join our team at Initiate International. As a Customer Support Agent, you will play a critical role in delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various...
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Customer Success Support Specialist
3 months ago
Cape Town, South Africa Tagmarshal Full time**Company**:Tagmarshal **Position**:Customer Success Support Specialist **Commencement**:Immediate **Contract**: Full-time **Work hours**:Shifts **Location**:Cape Town CBD, South Africa **Remuneration**: Commensurate with qualifications and experience *Please note that knowledge of golf is a requirement for this position.* **Role...