Customer Support Specialist

4 months ago


Cape Town, South Africa ITL Full time

A dynamic and customer-centric **specialist** must have the unique ability to multi task and effectively communicate, identify, investigate, diagnose/manage resolution of customer issues To provide solutions to queries by relaying information to customers in a user-friendly and professional manner.

**Requirements**:
a) Excellent interpersonal written and verbal communication skills in English.

b) Strong attention to detail

c) Excellent memory skills

d) Must be able to troubleshoot errors / issues reported before escalating further.

e) Willing to work flexible schedule and occasional overtime when needed

**Job Types**: Full-time, Permanent



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