Client Administrator

3 weeks ago


Johannesburg, South Africa FirstRand Full time

Job Description

To load and update client information on relevant systems and handle queries thereof
- Load and maintain Standard Settlement Instructions
- Load and amend Counterparties on non-integrated source systems
- Publish internal departments to SMART, Calypso and Murex
- Administer and manage allocated requests to create and map Portfolios
- Maintain Portfolios on required source systems
- Adhere to quality standards, turnaround times, company policies and procedures
- Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
- Build and maintain professional working relationships with all stakeholders, displaying excellent abilities to initiate dialogue, listen, advise, influence and negotiate to achieve win-win outcomes
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Ensure operational excellence through the delivery of work processes according to defined quality standards
- Identify and utilise opportunities to assess and improve own performance
- Contribute to teamwork and inclusivity within own team

Job Details

Application Closing Date

12/06/24


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