General Manager

2 days ago


East Rand, South Africa Unique Personnel Full time

**Job Number**
- 65830

**Job Type**
- Permanent

**Job Title**
- General Manager

**Computer Skills**
- MS Excel,Ms word

**Industry**
- Manufacturing

**City**
- Ekurhuleni (East Rand)

**Province**
- Gauteng

**Job Overview**
- The role of General Manager is responsible for all aspects of the company facilities and has full responsibility for the branch’s profitability. The General Manager taking on a hands-on approach
- to management plans, guides, and directs the branch operations to achieve branch objectives in
- safety, quality, production output, delivery, and customer satisfaction. Committed to the expansion
- and success of the branch by implementing sales strategies and increase productivity to enable sales
- target achievements, valuing teamwork, transparency, and accountability above all else.

**Minimum Requirements**
- A Degree in Operations Management or, Business or Financial Management is non-negotiable
- At least 10 years in a management role
- At least 10 years managing people.
- Experience in managing a business
- Excellent Organizational Skills
- Results driven and customer focused.
- Leadership and human resources management skills
- Familiarity with Industry’s rules and regulations
- Strong communication skills
- Being hands-on

**Key Tasks and Responsibilities**
- Plan and Organize Resources
- Initiate individual and team conflict resolution processes.
- Conduct team meetings.
- Recruit and Select new employees.
- Initiating enquiries (discipline, performance and competence related)
- Issuing instructions and warnings,
- Assessing individual competence,
- Direct all Operational aspects including Distribution Operations, Customer Service, Human Resources, administration, and sales.
- Assess local market conditions and identify current and prospective sales opportunities.
- Develop Forecast and financial objectives.
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
- Address Customer and employee satisfaction issues promptly.
- Managing the performance of each employee.
- Sustaining current market position and growing market share.
- Creating business plans to support the company’s financial objectives.
- Supporting sales teams and key account managers in retention of existing clients.
- Defining long-term strategic goals and developing clear plans to implement them.
- Improving processes and ensuring employees work as a cohesive unit.
- Anticipate client needs and develop solutions to meet those needs.
- Production planning schedules and the successful implementation thereof.
- Ensure efficient use of material and minimise waste.

**Manages Branch Finances**
- Create and Monitor budget allocation and controls expenditure.
- Check cash floats and petty cash.
- Sells Products/Services and Sales Opportunities
- Identify new, further sales and sales opportunities.

**Build Customer Relations**
- Visit companies i.e., new customers to follow up on service and resolve complaints.
- Identify, interpret and resolves customer complaints and queries
- Follow up after Services
- Critical Cross Field Outcomes
- Interacts and works with Customers (management level), suppliers (management level),personnel, co-workers, other branches (e.g., Admin etc)
- Manage activities of branch personnel

**Fundamental Learning**
- Language / Literacy / Communications
- Read, write, interpret, analyse, and explain contracts, reports, tables, diagrams, supplier
- documentation and text.
- Generate reports, tables, diagrams, and text.
- Interacting with Customers and resolving complaints

**Knowledge and Understanding**

**Selling skills**
- Handling customers
- Using computer programs and software
- Telephone skills
- Coaching skills
- Managing projects
- Planning
- Interviewing skills

**Context of work**
- Legislative requirements of OHS, LRA, BCEA
- Supplier product specifications e.g., Laminating, toughening, etc
- Contract Knowledge i.e., implications of conditions

**Value systems and culture**
- Customer/Service orientation
- Attention to detail
- Working as part of a team
- Managing a diverse team
- Reliable and Responsible
- Use Initiative
- Professional presentation of self
- Collaboration focused i.e., building relationships with suppliers and customers
- Integrity and honesty

**Knowledge, Skills and Abilities**

**Knowledge**
- Operational understanding of statutory and regulatory requirements
- Very good knowledge of Health and Safety regulations

**Skills**
- Analytical and problem-solving skills
- Meticulous attention to detail
- Good interpersonal skills
- Deadline driven
- Good stress and time-management skills
- Excellent verbal and written communication.
- Solid presentation skills and ability to explain complex processes to an audience.
- Expert in financial management and persistent business will to succeed.
- Planning and managing the company’s performance.
- Manage operations and processes within budget.
- Ability t


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