Relief Lodge Manager
6 days ago
**Relief Lodge GM.**
Award winning 5* / 4* luxury Game lodges Hoedspruit area Linpopo
At least 5 years’ experience in an equivalent position in a 4 to 5 star bush lodge.
Mature, well presented person
Passion for hospitality is essential.
Excellent English both written and spoken.
Well-developed problem-solving skills.
Strong leadership, delegation, and training skills. Must be able to oversee staff of 25 members.
Computer literate and ability to manage stock and equipment.
Hands on approach and ability to handle pressure.
Well spoken, takes initiative and leads by example.
Hosting experience essential.
Strong organizational and planning skills.
Must be able to control and work within budgets.
Ability to check guests in/out, highly sociable and confident when meeting new people and able to communicate in a friendly, relaxed manner.
Supervision and coordination of Stock takes in all departments.
Staff/HR - management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline. Proven record of managing staff effectively and empathetically.
Coordinate and implement staff.
Sound knowledge of the relevant labour laws (BCEA, LRA)
Good negotiation skills.
Guest centric, eye for detail and high standards of service.
Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience.
Regular inspections to keep the lodge immaculate.
Hands-on Guest relations, assistance and guidance in all aspects of the lodge.
Rooms division. Ensure Housekeeping and F&B departments are running at the standard required; cost management.
Be of Sober habits with an excellent past track record.
Stable employment history with contactable references.
No dependents or pets.
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