Parts Manager

3 weeks ago


Kempton Park, South Africa LiuGong Machinery of South Africa Full time

**Responsibilities (but not limited to)**:
The part manager is responsible for running parts department in the manner that adhere to LiuGong’s core values and policies and procedures.
- Maintain proper control on all parts department expense accounts, audits and follows correct procedures for expense accounts
- Maintain close relationship with dealer/customers
- Responsible for managing inventory levels by ordering new parts as needed to meet customer demand and requirements from headquarter
- Ensure customer’s satisfaction and resolve customer complaints and issues in a professional and timely manners, report/ seek advice from higher management for major concerns and issues.
- Responsible for sourcing new suppliers who can provide cheaper and better quality of parts
- Hire and train new parts department employees
- Define and establish parts pricing strategies and collect and monitor competitors’ price information to ensure profitability in the international markets
- Investigates competitor activities and conducts relevant market research that enables market competitiveness
- Ensure all activities of the parts group comply with relevant Acts, legal demands and ethical standards
- High levels of customer service and ensure all parts inquiries from dealers/customer answered

**Requirements**:

- Bachelor’s Degree in Business or Technical (Engineering) with seven (7) years of sales experience with parts and minimum of two (2) years leadership experience;
- Demonstrated leadership skills with the ability to influence and motivate team members to achieve outcomes;
- Strong strategic thinking and planning skills for establishing strategic visions and plans;
- Excellent analysis and problem-solving ability to ensure accurate decision making;
- Ability to work as part of an integrated, broad team;
- Computer Literacy including MS Office (Excel, Word, Power Point, etc.);
- Excellent written and verbal communication, listening and interpersonal skills to speak with production workers to customer management;
- Must be able to communicate (speak, read, comprehend, write) in English - Additional language would be beneficial

**Salary**: R30,000.00 - R40,000.00 per month

COVID-19 considerations:
No

Ability to commute/relocate:

- Kempton Park, Gauteng: Reliably commute or planning to relocate before starting work (required)



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