IT Technician

1 week ago

East London, South Africa Abantu Staffing Solutions Full time

**Critical Outputs**:

- Ensuring effective quality management of the IT infrastructure, Network, Website, RIS and PACS systems.
- Ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and priorities.
- Ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systems.
- Reviewing data integrity, audits of data and testing systems on a continuous basis.
- Ensuring system changes or enhancements are implemented in order to optimize system capability.
- Ensuring deadlines are met.
- Ensuring user efficiency by educating and training users on all IT systems.
- General PACS Administration tasks on a day-to-day basis.

**Requirements**:

- Degree or diploma in Information Technology, A+, N+, MCSE 2016 or MCITP.
- At least 2 years experience: Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy, Print Server, Win 10 & Win 11.
- Exposure to Office 365 and MS Office 2016 - 2021, Enterprise Anti-Virus software.
- Basic understanding of PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and AnyDesk.
- VMWare & HyperV Configuration, Installation and Administration.
- Virtualization and/FortiGate Certification Beneficial.
- Literacy in Outlook and Excel.
- Willing to help with anything and go the extra mile.
- Willing to work overtime, afterhours, weekends, public holidays and be on weekly call.
- Own reliable and insured transport, Driver’s license and ability and willingness to travel.

**Competencies**:

- Problem-solving, analysis and judgement
- Focused, Confident & energetic
- Verbal & written communication
- Work under immense pressure
- Punctual & Ethical behavior
- Self-motivated & Time Management
- Solid and Logical troubleshooting skills.
- Quick Customer responsiveness
- Organizational awareness
- Ability to multitask and provide regular follow-up communication

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