Sales Operations Supervisor

7 months ago

Polokwane, South Africa Premier Full time

We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognized as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals.

A career opportunity has arisen in the Sales Department
- Premier Bakeries Depot
- Polokwane. This position is responsible for:

- To ensure that Drivers and Vehicles are allocated correctly to enable daily route monitoring, driver debriefing and reporting on the planned vs. actual route adherence.
- Daily Route Management of bakery delivery vehicles.
- To analyse & report on operational and customer service trends.
- To ensure all systems supporting DRM are functional, e.g. (Vigil & Mix Telematics)
- Responsible for DRM System reporting to management of daily, weekly and monthly KPI’s hit rates, departure times, excess kilometres, unplanned routes and kilometres.
- To control driver shortages
- To control outstanding crates
- Overall management of drivers and sales assistants

**Qualification Requirements**:

- Matric or equivalent
- Computer Literate.

**Experience Requirements**:

- Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Execution in an FMCG environment.
- Computer Literate.
- Geographic Information Systems.
- Advanced Excel user.
- Route Planning systems, an advantage.
- Working knowledge of Geospatial data (Spatial Data).
- Routing and Distribution Optimization.
- Working knowledge of vehicle telematics technology & software.
- People management - experience with working with people at all levels of the organization.

**Key Outputs**:
**Skills / Knowledge**:
***
- High level of understanding of the FMCG industry
- Good relationship and communication skills
- Good administrative skills
- Ability to work under pressure and meet deadlines
- Be prepared to work additional hours
- Analytical and innovative mindset
- Attention to details
- Basic IR skills
- Well-developed capability on Outlook, PowerPoint, Word and Excel

***Attributes**:

- Positive, action orientated attitude.
- Creative and innovative thinking.
- Ability to work flexibly and proactively to achieve results.
- Ability to think and work independently

**Other Requirements**:

- Pressurized environment. (Accuracy and time pressures)
- Code 10 Driver’s licence with PrDP, (advantageous)
- Own transport (advantageous)
- 24/7 operation might be required to work weekends and Public Holiday’s.

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