Head of Claims Cost Control

7 months ago


Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Incumbent should have minimum 8-10 years Short Term Insurance claims cost control and procurement industry experience.

**Job Description**:
The incumbent is responsible for the development and delivery of initiatives aimed at driving cost containment for motor and non-motor classes of business for the short term insurance cluster. The incumbent is required to positively impact the average cost of claims and the loss ratio through category management, strategic work allocation modelling, spend analysis and cost control actions.

Effective management/ exploitation of commercial synergies and interdependencies across sourcing initiatives by way of commercial strategy, consistency of process and execution. The role will oversee Motor & Non-Motor Assessing, Investigation, and Salvage Management.

Supplier Onboarding and Management: The role oversees the onboarding of suppliers in line with the company policies, standards and processes. The requirement includes ability to run RFI / RFP in line with company policies, standards and processes.

Compliance and Risk Management: The role oversees compliance of the bank, insurance entity as well as suppliers with the company standards, policies, processes and all relevant and applicable regulation. Ensure sourcing is in line with organisational and external governance by using and implementing the current ERMF standards.

Demand Planning: The incumbent is responsible for demand planning for different categories of services across the different provinces/ regions in line with the seasonal fluctuation of claims for motor and non-motor sections for both personal lines and commercial lines of business.

Stakeholder Management: The incumbent is responsible for the management of internal and external stakeholders to ensure that the interests of all parties are considered in the development of service level agreements and contributes to the attainment of strategic objectives.

Customer Experience: The incumbent is responsible for ensuring customer expectations are met through delivery of services by the service providers, by maintaining high customer experience standards and speedy resolution of service provider complaints.

Direction of Spend: The role ensures allocation of work in line with the company transformation and inclusion policies and standards to ensure ongoing compliance with applicable BBB-EE regulation.

People Management: Ensure the development of a high-performing team through embedding formal performance development and informal coaching. Champion knowledge sharing across team and Group Sourcing and ensuring Sourcing team continues to develop and consistently implement best in class tools and techniques.

Leadership: Practice appropriate leadership and management disciplines with direct reports to achieve Business goals.

Business Management: Coordinate the efforts of the different operational areas under management to ensure mínimal duplication of efforts, maximum efficiency and to maximise value for money. Agree targets and take accountability for the overall achievement of performance objectives in the business area in.

Education

Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_



  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To...

  • Claims Controller

    7 months ago


    Johannesburg, South Africa Six Sense Full time

    Gauteng, Johannesburg - Annually Cost To Company (Market related) A well-established short term insurer seeking to appoint an Claims Controller To ensure compliance with the short-term insurance regulations, ensure effective processing of claims within the governed framework and management of claims process within assigned mandate. **Qualifications**: -...


  • Johannesburg, South Africa Hutech Head Office Full time

    **Position: Experienced Workshop Costing and Warranty Clerk** **Industry: Automotive Industry** **Location: Johannesburg - Bryanston** **Salary: R17 000.00 (Dependant on experience) Medical Contribution Provident Fund** **KNOWLEDGE / SKILLS**: - Must have experience on the following programs. - BSI / Evolve / MS Packages. - Ability to handle 15 units...

  • Head of Acquisition

    7 months ago


    Johannesburg, South Africa Head of Digital Full time

    ur client a reputable gaming industry currently seeks a Head of Aquisitions Paid media for a strategic, data-driven & creative Head of Acquisition. We're looking for the best in the business and someone who has deep exposure to working within a digitally native business. The Head of Acquisition will report to the Chief Growth Officer and will work...

  • Head: Motor Claims

    1 week ago


    Johannesburg, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...


  • Johannesburg, South Africa PPS Recruitment Full time

    **Job Advert Summary**: To effectively lead, guide, and manage the Operational Call Centers as directed by PPS Short Term Insurance. The role involves driving and delivering exceptional performance through maximum effectiveness in claims processing, underwriting, administration, and internal distribution to our members. This includes ensuring...

  • Executive Head: Claims

    7 months ago


    Johannesburg, South Africa Sanlam Full time

    **OPPORTUNITY** - Santam Broker Solutions has a position available for an Executive Head of Claims at senior management level preferably based in Johannesburg. The position reports to the Chief Executive Officer of Broker Solutions.**WHAT WILL YOU DO** - To provide strategic and operational direction to optimise and manage the end-to-end claims value chain...


  • Johannesburg, South Africa Nedbank Full time

    **Requisition Details & Talent Acquisition Contact** - REQ 134754- Tshego Semenya- Location: Sandton- Closing date: 28 November 2024**Cluster** - RBB**Career Stream** - Accounting **Leadership Pipeline** - Manage Managers **Join Nedbank as the Head of Finance: Costing!**Position** - Head of Finance: Costing**Job Purpose** - To direct; add value and enable...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...


  • Johannesburg, South Africa Six Sense Full time

    A well-established financial services company is seeking to appoint a Head of Finance: Costing. **Qualification**: - Professional Qualifications/Honour’s Degree - Chartered Accountants **Experience**: - 8 to 10 years in financial management preferably in the financial services industry with key financial costing experience and knowledge - To direct;...

  • Head of Reporting

    7 months ago


    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...


  • Johannesburg, South Africa AIG Full time

    The Claims Operations Manager - South Africa, will report to the EMEA Head of Claims Operations with a matrix to the South Africa Head of Claims. This role will be responsible for claims governance & compliance, process optimization & continuous improvement, strategic execution, project delivery, claims system initiatives and where required, coordinate with...


  • Johannesburg, South Africa Objective Personnel Full time

    **Qualification** - Matric - RE5 exam (Advantageous) **Requirements**: - Minimum 1-3 years experience in short term claims - Knowledge of underwriting to assist the claims process **Duties** - Review claim submissions - Attend to outstanding claim documents - Checking the eligibility and validity of claims - Dealing with clients regarding claims and the...

  • Financial Controller

    2 weeks ago


    Johannesburg, South Africa Hutech Head Office Full time

    **Position: Financial Controller**Industry: Insurance** **Sector: Insurance/IT** **Location: Johannesburg, Gauteng** **Salary: R 50,000 R 60,000 per month**Reporting: Operations Director, Truck Assist** **Closing date: Friday, 11 March 2021** **Job Purpose**:The Financial Controller will be responsible for the day-to-day accounting and financial management...

  • Cost Controller

    1 day ago


    Johannesburg, South Africa Hatch Full time

    **Requisition ID**:72351 **Job Category**:Project Controls **Location**:Johannesburg, Gauteng, South Africa With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    Duties include - Process all warranty claims in line with policies and procedures. - Costing and invoicing of all job cards as per OEM and group policy. - Liaise with service department and at Head Office to resolve any costing and warranty issues - Administer and return defective parts to manufacturer as required - Liaising with customers regarding...

  • Complex Claims Manager

    7 months ago


    Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) A well-established short term insurer is seeking to appoint a Complex Claims Manager The Complex Claims Manager will effectively manage claims experience within the governance framework, lead and manage complex Claims controllers and ultimately ensuring the attainment objectives...

  • Cost Controller

    4 months ago


    Johannesburg, South Africa thyssenkrupp Uhde South Africa Pty Ltd Full time

    Company Established in South Africa in 1959, thyssenkrupp Uhde South Africa is the local subsidiary of thyssenkrupp Uhde. Underpinned by a global footprint with local presence, we are a market-leading technology, engineering, construction and service partner for industrial plants and systems. **Your responsibilities**: The successful incumbent will be...


  • Johannesburg, South Africa Pest Control Full time

    Contract job - Possibility of becoming a permanent position. We are located in Johannesburg North. - Position available immediately - Must be registered with a P number. - Knowledge of advanced principles and procedures of Integrated Pest Management - Chemicals understanding and management - Measure area dimensions requiring treatment, calculate fumigate...