Manager: Loan Iq Product System Support

2 weeks ago


Johannesburg, South Africa Nedbank Full time

**Closing Date**
- 14 February 2024**Job Purpose**

**Responsibilities**:

- Foster a high-performing, diverse, and engaged Systems Support Team.
- Enhance knowledge of Loan IQ and the wider integrated solution through ongoing training.
- Proactively manage succession planning and talent development within the System Support Team.
- Provide ongoing training, motivate staff, and encourage teamwork.
- Build a trusting relationship with direct reports, mentor and coach, motivate staff, and encourage teamwork
- Guide the System Support Team in providing innovative and practical solutions to stakeholders.
- Optimize technology features, build user knowledge, and ensure accurate data reporting.
- Ensure the System Support Team Proactively manage operational risks, internal/external audits, and adhere to governance processes.
- Guide the System Support Team in conducting acceptance tests for user stories and emphasize automated testing, contribution to efficient planning and prioritization of deliverables.
- Establish and maintain good relationships with stakeholders.
- Collaborate with stakeholders for effective change management and technical solutions.
- Optimize the use of System Support Team supporting systems, drive process improvements, and adopt Agile practices.
- Motivate the team to contribute positively to Nedbank's culture, participate in team events, and foster an inclusive and innovative work environment.
- Embrace Nedbank's vision and values, leading by example.
- Essential Qualifications - NQF Level- Advanced Diplomas/National 1st Degrees
- Preferred Qualification- Advanced Diplomas/National 1st Degrees, preferably B.Com / IT- Preferred Certifications- Scaled Agile Framework certification- Minimum Experience Level- 5 - 10 years working experience (Business and/or Information Technology).**Technical / Professional Knowledge**
- Banking knowledge
- Business Acumen
- Business writing
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Cluster Specific Operational Knowledge
- Mentoring
- Information Technology concepts
- System Development Life cycle(SDLC)
- Role relevant related technologies
- Service orientated Architecture (SOA)
- IT Solutions Architecture
- IT Infrastructure Architecture
- Knowledge across multiple technologies
- IT Risk and security principes
- Usability and GUI techniques
- Multiple operating system
- Systems Analysis and design
- Behavioural Competencies- Earning Trust
- Communication
- Collaborating
- Decision Making
- Initiating Action
- Innovation
- Work Standards
- Technical/Professional Knowledge and Skills
- Employment Equity Statement:
**_ Preference will be given to individuals from underrepresented groups._**
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_


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