Linkage to Care Officer

2 weeks ago

Durban, South Africa AJ Personnel Full time

**Main purpose of the job**:

- Reporting to the Linkage to Care Project Manager, the Community Linkage Officer will play a fundamental role in ensuring that the DREAMS functional bi-directional linkage systems between schools, communities, clinical services, and social service providers are strengthened through the implementation of comprehensive, HIV prevention and inclusive case management
- This role will support the Community Services and Linkage Manager and the Linkage to Care Project Manager in the integration of community and clinical service delivery with a focus on improving results towards the “95-95-95” strategy in addition to supporting the prevention of GBV
- The Community Linkage Officer will be responsible for ensuring that proper linkage to clinical care of all beneficiaries/clients is done according to DoH guidelines

**Location**:

- **KwaZulu Natal (KCD)**

**Key performance areas**:

- Map and validate healthcare facilities and other relevant service providers
- Identify community structures for ongoing support to clients as required
- Map and validate High Yield AGYW entry points
- Manage community profiles
- Build and maintain relationships with different stakeholders to enable the exchange of information to communities, and the roving mobile unit services
- Maintain a responsive bi-directional linkage system
- Set up networks for effective linkage and support systems with DREAMS Implementing Partners and other key stakeholders such as health care facilities, Ward-Based Outreach Teams (WBOTs), Community-Based Organisations and Faith Based Organisations
- Develop strategies to address the needs of young people, particularly AGYW, and address them through active linkages
- Work closely with Principals, Teachers, and School-Based Support Teams to provide support to learners, either in small or large groups
- Provide individualised support for clients who test HIV+ and require linkage for Same Day ART initiation including follow-up through phone calls or SMS
- Facilitate active linkages to care for clients (this may include escorting in some cases)
- Ensure that all clients requiring Post Violence Care are appropriately linked and supported
- Support clients by answering any queries relating to their diagnosis, vulnerability and risk assessment, and the next steps in care and support
- Pro-actively identify and report any gaps preventing successful linkages
- Be available telephonically or through text messaging to support clients or to answer any queries
- Capacitate and mentor Case Navigators to facilitate appropriate linkages to care and support systems between schools, communities, and facilities
- Support the activities of Case Navigators and ensure that they are reported correctly and timeously
- Always maintain client‘s confidentiality
- Document and file accurately all phone calls to clients, interventions, appointments, and other systems for tracking linkages and follow-ups
- Track district linkages, follow-up visits for clients and the correct implementation of file reviews
- Report on blockages that may arise from the continuum - from identifying AGYW in high risk, demand creation, referral to initiation
- Liaise with the M & E team to capture successful linkages, obtain a list for wellness calls, and follow-ups and resolve queries
- Support community outreach, mobilisation and awareness-raising activities including health promotion activities in Schools/Communities and any other catchment sites/areas (these will occasionally occur on weekends)
- Participate in school-based health promotion campaigns, including holiday programmes and youth events
- Conduct sensitization workshops for parents and SGBs for promotion of the provision of SRH services including PrEP, in schools
- Distribute condoms and IEC material within the community.
- Motivate individuals and groups to test for HIV in the community
- Provide information and ensure clients have a good understanding of PrEP, HIV and GBV care/support pathways
- Take ownership and accountability for tasks and demonstrate effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership of driving own career development by participating in ongoing training and development activities

**Required minimum education and training**:

- **Grade 12**:

- **Training in Basic HAST**:

- **HIV Counselling**:

- **Adherence to counselling and understanding of psychosocial needs and services**:

- **Experience with the PEPFAR 3.0 funded project will be an added advantage**:

- **Excellent training skills in working with adult learners, particularly at the community level**:

- **Experience in an appreciative approach is a plus**:

- **Able and willing to work flexible hours as needed and without constant or close supervision**:

- **Must be a South African national or permanent res

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