Planning & Operations Coordinator

13 hours ago

Johannesburg, South Africa AZA Finance Full time

Company Summary
AZA Finance is an established provider of currency trading and cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, AZA is able to significantly lower the cost and increase the speed of business payments to, from and across frontier markets.
Our API product provides both wholesale currency purchase and retail settlement via our robust API while our Web-Based platform is our B2B over-the-counter product that caters to businesses with wholesale currency needs, especially those paying partners and suppliers.
Our partners utilise our hybrid financial infrastructure and deep local knowledge to manage liquidity and send payments to dozens of bank networks, mobile money operators and payments aggregators across Africa. Licensed by the UK’s FCA and the Bank of Spain, AZA is a market-maker in every major African currency. AZA was founded in 2013 and now has offices in Nairobi, Lagos, London, Luxembourg, Madrid, Kampala and Dakar.
Job Summary
You will be responsible for the day to day administrative and operations success in our South Africa offices (Ballito and Johannesburg) and will supervise the Associate(s) in the jurisdiction to ensure standard procedures and processes are implemented, managed, and in situations; recommend where modifications need to be made.
You will also play a significant role in both short-term operations management and mid-long term planning, implement new and existing processes, oversee projects, amongst other operational activities in their jurisdiction.

**Responsibilities**:

- Coordinate events and special projects, for example - offsite, team building events, planning meetings, celebrations, etc.
- Coordinate company travel, including travel, flights, accommodation, visa processes, health requirements, testing, trip itinerary, and other related travel processes.
- Coordinate administrative processes and manage the day-to-day operational activities to ensure that the offices and operations are running effectively and efficiently to meet goals and objectives.
- Coordinate company procurement process and manage vendor and supplier relationships.
- Plan office lay-outs and necessary alterations, moves and improvements.
- Act as information security delegate to ensure compliance of employees worktools with company standards, this also includes basic IT support in-person and virtually;
- Execute the collection, submission, and approval of expense reports by maintaining a record of daily expenses in the office and submit to the finance team monthly;
- Support and supervise Associate(s) / team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency;
- Support new employee onboarding by ensuring availability of necessary work tools prior to resumption, conducting tours of facility, and ensure availability of work tools;
- Participate in planning and gathering agenda for various events and sessions - this can include both online and offline sessions.

**Requirements**:

- Minimum of three (3) years of experience in a similar role in a fast-paced environment.
- Previous experience in any of the following - Business Operations, Operations coordinator, Project and Program coordinator
- Previous experience in leading, managing, and scaling a team is a plus.
- Demonstrated leadership and vision in managing people and projects.
- Knowledge and experience in organisational effectiveness and operations coordination in implementing best practices.
- Excellent interpersonal skills and a collaborative management style.
- Budget development and oversight experience
- Excels at operating in a fast-paced environment
- Ability to challenge and debate issues of importance to the organisation.
- Excellent communications, and stakeholder management skills.
- Ability to work among diverse cultures.
- Creative problem solver with the ability to work independently with mínimal guidance.

Education/Certifications
A bachelor’s degree in Business Management, Business Administration or equivalent training through practical business experience is preferred. A master’s degree in Business Management is desirable.

**Desired skills**:

- Accountable and Reliable
- Analytical, Ambitious, and Driven
- Ability to solve complex problems
- Big Picture, Strategic Mindset, Visionary
- Challenge Status Quo and Embrace Change
- Collaborative and Relationship Building
- Committed and Dedicated
- Detail Oriented & Efficient
- Effective Communications and Team Building
- High Emotional intelligence
- Ability to manage multiple projects and multitask
- Pragmatic and Structured Thinker
- Presence to interact with both executive management and front-line employees
- Prioritisation — set priorities and manage priorities with others
- Self-starter with the ability to influence across functions and the motivation to go above and beyond th

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