Medical Practice Admin

2 weeks ago


Hillcrest, South Africa CW Physios Full time

a Busy Physiotherapy Practice in Hillcrest is looking to employ a Medical Administrator with experience working with Medical aids and Medical accounts. Join a fun, vibrant and hardworking team in the Upper Highway area.

**Responsibilities**:

- Effectively manage the outstanding debt to prevent bad debt write-offs and stale claims.
- Manage and work through the age analysis on a daily basis.
- Control outstanding medical aid accounts by processing and submitting all medical aid claims within the required time frame.
- Accurately record the payment status and relevant payment notes of each account.
- Capture the remittances and reconcile all claims allocated via our medical software and bank statements.
- Liaise with the medical aid schemes and patients to resolve account queries/shortfalls.
- Complete daily additional functions accurately.
- Act as informal case officer for patients with outstanding accounts and medical aid payment issues.
- Stepping in as relief for front reception should that be required
- Adhere to company policies and procedures and uphold the image of the company in a professional manner.
- Based on previous experience potentially managing and assisting administrative personnel in the day-to-day running of the accounts

**Qualification**:

- Matric
- Previous experience in a medical practice / hospital is required

**Skills and attributes**:

- Deliver a high standard of patient service with integrity
- High work ethic
- Empathetic nature
- Excellent administrative skills
- Problem solver
- Eye for details and accuracy
- Good at multitasking
- Excellent computer literacy. Must have Microsoft Office experience
- Experience with medical billing and accounts software.

**Working Hours**:

- Monday to Friday: 8am to 5pm

**Job Types**: Full-time, Permanent

**Salary**: R14 000,00 - R16 000,00 per month

Application Question(s):

- Do you have a Drivers License and your own car?

**Experience**:

- Medical Admin: 1 year (preferred)


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