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Customer Service Advisor
2 weeks ago
**Advisor**
**Location**
- Johannesburg, South Africa**Language**
- English***
**Job Advert**:
- Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Braamfontein.
Earn a competitive salary that rewards your hard work with an all-inclusive package valued at R11,500 with additional incentives up to R4,500
**What you'll be doing**:
- Establishing customers' needs and resolving problems and queries
- Upselling and recommending products and services
- Timely and accurate resolution of customer problems
- Promoting client products, services, and solutions
- Processing payment information with high security and integrity
**What you'll need**:
- Matric qualification
- Availability to work US hour shifts (5pm - 4am)
- Excellent English verbal communication skills
- At least 12 months’ experience in a contact centre
- Experience working on an international campaign (preferred)
- Extensive understanding of the telecommunications industry
- Ability to troubleshoot and find effective resolutions
- Sales through service ability
**After applying, you'll need to complete a quick online chat in order to be considered for shortlisting.**
Take this opportunity to advance your career with our collaborative team of game-changers today.
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