Operations Manager X1 Jnb
2 weeks ago
**The Role**
**Skills and Experience** Minimum**:
- Minimum 10 years’ experience supervising / managing operations
- Must have experience and knowledge in managing operational systems
- Must be willing to work night shift, weekends and Public Holidays
- Must have the capability to plan, organise, control and perform under pressure
- Must have managerial / leadership skills
- Ability to anticipate and solve problems
**Key Accountabilities**
- Route Planning
- Vehicle Allocation and Utilization
- SLA / Service level management
- Vehicle departure time management
- Late Delivery management
- Cage Exception report management
- Delivery due date management
- All SOP relating to Drivers
- Managing trans-shipments
- Managing and training loading checkers and supervisors
- Outstanding POD Management
- POD Quality Management
- All SOP relating to driver de-briefing and pod accepting
- Returns management
- Loaded not assigned management / Assigned not loaded management
- Endorse POD management
- Manage and control of all floor staff and delegate them with functions and making sure all tasks are performed
- Dealing with daily queries via telephone or e mail
- Liaising and co ordinating with all branches
- Handle all aspects of HR pertaining to the department
**Personality and Attributes** Minimum**:
- Strong leadership abilities
- Must have a diverse personality and can communicate with staff members on all levels.
- Ability to foster and maintain relationships
- Positive and service-oriented attitude
- Ability to thrive in a fast-paced and high-pressured environment
- Self-motivated
- Must have own transport
- Must be able to work long hours
**Other** Minimum**:
- Grade 12 Senior Certificate (Matric)
- 3-year degree / 3-year diploma would be an advantage
Job Reference: RTT51674
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