Restaurant General Manager

2 months ago


Cape Town, South Africa Sotano Full time

**Role Description**:
As the Assistant General Manager at Sótano, located in the vibrant Mouille Point, you will play a pivotal role in leading our front-of-house operations and ensuring that each guest enjoys an exceptional dining experience. Working alongside the current General Manager, you will gradually assume greater responsibilities with the intention of transitioning into the General Manager role early next year.

**Key Responsibilities**:

- **Guest Relations**: Be the embodiment of warm hospitality by creating a welcoming atmosphere where every guest feels valued. Build lasting relationships with our local clientele and foster loyalty within the community.
- **Team Leadership**:Lead by example, inspiring our front-of-house team to deliver outstanding service. Cultivate a positive, collaborative, and motivated team environment where everyone performs to their full potential.
- **Operational Excellence**:Oversee daily restaurant operations, including reservations, seating, and staff scheduling, to ensure smooth and efficient service. Maintain high standards for food quality, cleanliness, stock control, costings and overall maintenance of the establishment.
- **Wine and Beverage Expertise**:Guide guests in selecting the perfect wines and beverages that enhance their dining experience, showcasing your knowledge of our curated offerings.
- **Performance and Growth**:Actively participate in optimising restaurant performance through strategy development, hands-on involvement, and improving operational efficiencies. Your role will be instrumental in contributing to Sótano’s continued success.

**Requirements**:

- 3+ years of experience as a senior FOH/Restaurant Manager, with proven leadership skills.
- Ability to multitask and solve problems in a fast-paced environment.
- Strong time management with the ability to meet deadlines and manage priorities effectively.
- Exceptional communication and interpersonal skills, able to build rapport with both staff and guests.
- A positive, outgoing personality and the ability to work under pressure.

**Future Opportunity**:
**Job Types**: Full-time, Permanent

**Experience**:

- restaurant senior management: 3 years (required)

Expected Start Date: 2024/10/21



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