Head Guide

Kendrick Recruitment is seeking a qualified Head Guide for a Luxury lodge in the Sabi Sands game reserve.

The main role of the Head Guide is to provide an all-encompassing wildlife experience to every guest with a focus on catering to the specific needs of each individual guest.

Key Responsibilities:

- Report to the General Manager.
- Drive the broader goals of the company, in terms of the guiding department, by planning and implementing Strategic Management Plans.
- Manage relations with relevant reserve management (SSNR/KNP or other).
- Oversee and control guiding-related budget lines.
- Ensure the highest quality game experience for guests.
- Host guests in line with the Standard of Excellence.
- Prioritize people's safety.
- Communicate with departmental teams to ensure guest needs are met and operations run effectively.
- Oversee maintenance, tidiness, and care of vehicles and other equipment.
- Undertake administrative duties as allocated.
- Engage in ongoing self-improvement and knowledge enhancement, as well as that of the team.
- Achieve service excellence through teamwork.
- Contribute photographs for social media outlets.

Skills, Experience & Requirements:

- Minimum of 2 years’ work experience as a head guide in a similar lodge environment.
- Minimum 2 FGASA qualifications or similar qualification.
- Advanced Field Guide certificate.
- Registered as a field guide with DEAT.
- SASSETA Certificates.
- Valid South African Code 8 Driver’s license.
- Valid South African Public Driver’s Permit (PDP).
- Valid ARH.
- Valid First Aid Certificate.
- Excellent interpersonal and communication skills (verbal and written).
- Ability to keep calm in stressful situations.
- Inherent passion for observing, sharing, and learning about wildlife and conservation.
- Reporting skills.
- Basic Labour Law knowledge.
- Strong leadership ability.
- Developmental approach to staff.
- Stamina and flexibility.
- Confident but humble.
- Cooperative, innovative, and keen to work with the balance of the team in the interest of the lodge and the guests.
- Camera and editing skills advantageous.
- Professional and neat appearance.
- South African nationality or valid working visa.

**Salary**: Depending on Experience.

How to Apply:
Please submit your CV, cover letter, reference letter, and qualifications. In your cover letter, please highlight your relevant experience and why you are interested.