Product Specialist
5 months ago
Job Title
- Product Specialist
- Job Number
- 70874
- Skills
- CRM,Microsoft
- Industry
- Medical Practice
- City
- Tshwane (Pretoria)
- Job Description
- Collaborate with healthcare professionals, patients, and caregivers to evaluate equipment needs based on individual requirements and conditions.
- Recommend suitable equipment solutions to enhance patient mobility, comfort, and independence.
- Provide comprehensive product demonstrations and instructions to patients and caregivers on the proper use, maintenance, and care of equipment.
- Conduct thorough assessments of patient environments to ensure the safe and efficient use of equipment.
- Stay up to date with industry trends, product knowledge, and regulations related to healthcare equipment and solutions.
- Maintain accurate records of assessments, equipment fittings, and follow-up activities.
- Respond promptly to customer inquiries, concerns, and complaints, ensuring timely resolution.
- Collaborate with internal teams to address any technical issues, repairs, or equipment modifications required.
- Conduct training sessions and educational workshops for healthcare professionals, caregivers, and patients.
- Inherent Requirements
- Strong technical aptitude and familiarity with a wide range of healthcare equipment and assistive devices.
- Excellent communication skills with the ability to empathize and build rapport with patients and healthcare professionals.
- Exceptional problem-solving abilities and attention to detail.
- Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
- Customer-centric mindset with a passion for delivering excellent service.
- Minimum Qualification
- Bachelors / Certificate
- Terms
-
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