Workshop Administrator

2 weeks ago


Cape Town, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Providing service and customer support.

To manage professional service repairs and warranty repairs

To ensure quotes are sent to customers accurately and within the specified time frames.

All PODS relating to service work to be signed filed

Management of paperwork relating to stock transfers, scrapping’s communication

Management and formal documentation of customer complaints

Planning of technicians work schedules

To provide feedback on service complaints to the Branch Manager

Ensuring quality of repair work is kept to highest standards

To monitor & manage back-orders

To work and manage the service processes within the framework of the company’s CRM system

Matric qualification

Excellent command of the English

Excellent communication skills

Ability to multi-task and work under pressure

Ability to meet deadlines

Trustworthy

Work independently & be self-motivated

Dedicated and focused on meeting targets & results


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