Retail Assistant Manager
2 weeks ago
**About us**
Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle.
The Burnt team has grown exponentially over the past couple of years, into a young, dynamic and vibrant group of people with a shared goal and vision for the brand
We are opening a brand new store in **Ballito** are looking for a dedicated **Assistant Store Manager** to join our team.
**Purpose**
To provide a professional, efficient, and effective service to support the general functioning of the business.
**Key responsibilities**:
- Aid in the hiring of new staff under the Store Manager and Retail Sales Manager (RSM)
- Assist the store manager with daily communication with the RSM regarding store and stock updates
- Assisting the store manager in all aspects of the store management process
- Assisting with the administration of the store
- Assisting with the development of new sales.
- Effectively delegating and managing the team
- Assisting in managing employee schedules and enforcing disciplinary actions.
- Provide regular assistance to customers and provide troubleshooting expertise as needed
- Providing leadership and guidance to the team by ensuring all staff completes duties as required
- Driving the sales and profitability of the store
- Ensure POS system is operated correctly
- Ensuring the store meets all safety standards
- Building and maintaining a high level of customer experience
- Resolving customer service issues and complaints
- Receiving, unpacking and arranging new shipments from suppliers and vendors
**Job specifications**:
**Skills**:
- Interpersonal communications skills
- Oral and written communication skills.
- Management Skills
- Organisational Skills
- Customer service orientated
**Experience and qualifications**:
- Experience in training and managing a team
**Knowledge**:
- Knowledge of retail & the Burnt brand
- Knowledge of retail management software (e.g. Dear, Shopify POS etc)
**Personal Attributes**:
- Time-management skills
- Attention to detail
- Solution driven work approach
- Self-motivated with a methodical mode of operation
- Ability to work in a fast-paced environment.
- Honest and reliable
**Other**:
- Physical fitness and stamina.
- Commercial awareness
**Company Culture/Organisational Fit**:
- Quality
- Innovation
- Diverse team members
- Integrity
- Participate and contribute to a culture of Continuous Improvement
**ADDITIONAL INFORMATION**:
- The position is full time
- Competitive industry related salary
**Job Types**: Full-time, Permanent
Application Question(s):
- What is your salary expectation?
- What is your notice period?
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