Sales Representative: New Vehicle Sales
6 months ago
**Mercedes-Benz Sandton currently** holds a vacancy for a Sales Representative: New Vehicle Sales who will be reporting to the **Sales Manager.**
The main purpose of the job is to ensure effective building of customer support and confidence and the effective management of new vehicle sales. Efficiently canvassing for new sales and ensuring effective administration of new vehicle sales. Moreover, the consistent achievement of sales targets is the primary and core output of this role.
**Position Overview**:
To ensure the selling vehicles and services using solid arguments to prospective customers Performing cost-benefit analyses of existing and potential customers Maintaining positive business relationships to ensure future sales.
APPLICATION REQUIREMENTS:
- Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.
**Specific Role Responsibilities**:
**Main Job Activities**:
**1. Sales & Marketing Activities**:
- Ensure agreed targets are met
- Assist in all marketing activities, informing customers of special parts sales or promotions
- New account prospecting - formulate sales strategy
- Effectively utilize prospecting system
- Maintain an effective data base management system
- Formulate a sales strategy
- Quotations prepared using dealership procedures
- Effectively communicate with parts team on new customer information
**2. Customer Care**:
- Conduct all transactions with customers professionally
- Ensuring a positive image of the Brand/Dealership
- Ensure accurate identification of customers’ needs
- Ensure customers’ orders/quotations are processed speedily and accurately
- Maintain effective communication with existing and prospective customers
- Queries to be handled efficiently and courteously
- Follow up and feedback on parts on back order
- Follow through from order until delivery to customer
**3. Product Knowledge**:
- Knowledge of customer base
- Ensure all product knowledge training is attended
- Ensure all MBSA standards are known and adhered to
- Stay abreast of new developments in market place
- Understand Parts Warranty procedure
3. Administration:
- Adhere to company credit procedures
- Call sheets completed timeously
**Qualifications and Experience**:
**Education & experience**:
- Minimum Grade 12
- Computer Literate (preferably experience in the use of Kerridge)
- 3-5 years’ experience in the same or similar position. Certified Sales Executive MB qualification an advantage.
- Knowledge of motor industry a MUST (Mercedes - Benz)
- Driver’s license
**Skills and Personal Attributes**:
**Skills & personal attributes**:
- Integrity
- Team work
- Negotiation skills
- Follow through skills
- Self-driven and resilient
- Customer responsiveness
- Ability to cope with pressure
- Interpersonal skills (emotional maturity / cross functional collaboration)
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