Specialized Supervisor

3 weeks ago

Cape Town, South Africa Tsebo Group Full time

**About Us**:
The purpose of the Specialized Supervisor is to supervise and oversee the daily workings of the organisation operations. Responsible to maintain a high-quality standard of organisations deliverables in line with site specific SLA’s and provide effective leadership for all staff.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people **- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER** to find out more about who we are in a nutshell.

**Duties & Responsibilities**:
Operations and Service Delivery
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge.
- Highlight to sites the importance of upholding the company image at all times.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items.
- When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day to day bases.
- Maintain personal health, hygiene and professional appearance.

Communication:

- Responding to management request timeously and providing necessary action required.
- Responsible to regularly keep line management informed of pertinent issues relating to the unit Health and Safety.
- Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

General
- To maintain a high standard of morale and motivation through good communication skills.
- May be required to assist with any other duties that may be outside scope of responsibility.
- Deliver all goods safely and timeously.
- Ensure safe staff transport from unit to unit.
- Ensure vehicle is clean and serviced regularly.
- Ensure all delivery documents are completed accurately.
- Complete tasks within a specified time.
- May be required to assist with any other duties that may be outside scope of responsibility.
- To work well with all levels within the company and to be professional when offering these services.
- To ensure that the experience and interaction between themselves and others are of a positive nature.

**Skills and Competencies**:

- Understand cleaning principles and knowledge of company policies and procedures.
- Strong people skills.
- Strong communication skills.
- Able to work independently and under pressure.
- Able to work long hours, after hours and some weekends.

**Qualifications**:

- Minimum grade 11/Matric/Grade 12.
- Minimum 2 years cleaning supervisory experience within a cleaning environment.
- Specialized Cleaning industry experience highly advantageous.
- Must have experience in health and safety standards and management.
- Drivers licence essential.
- Presentable and neat.
- Excellent customer service.
- Must be reliable, puntual and good leadership skills.
- Good command of English.

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