IT Technician

Star Merchant has an exciting opportunity available for an IT Technician (Junior) to be based in Umhlanga, Durban. The incumbent will execute electronic equipment control measures to ensure the company minimizes stock holding and maximizes the repairs system and paperwork accuracy.

Minimum requirements:

- Driver’s license
- 2 years’ experience within an IT Technician-related role

Advantageous:

- IT Qualification (A+ and N+) - MSCE qualification

**Responsibilities**:

- Manage and control electronic equipment repairs and maintain a detailed repair log.
- Salvage any usable electronic components and repair item in the most cost-effective manner possible within the second-hand area.
- Estimate damage and calculate the cost of materials to cost effectively support the goals of the business.
- Ensure that the department is well organized and controlled to sufficiently support the goals of the business.
- Ensure incoming equipment is received and recorded appropriately according to the company’s procedure.
- Ensure repaired items are labelled and issued out according to the company’s IT policy and procedures.
- Ensure queries are addressed timeously and effectively.
- Ensure any problems encountered are reported to the Senior Stock Controller clearly and timeously.
- Ensure and keep accurate record of equipment received, destroyed and repaired is maintained.
- Compile and maintain an accurate record of the archive room.
- Ensure to conduct yourself professionally and is always productive.
- Set up of desktops and laptops (Install software as well).
- Set up of all other IT hardware.
- Adhoc duties as and when required by the business.

Skills and competencies:

- Excellent problem solving and reporting abilities
- Good communication and interpersonal skills
- Ensure impressive planning, organizational, leading and controlling skills
- Exceptional people skills and time management
- Portray strong attention to detail, whilst maintaining efficiency

Please note that only team members who meet the stipulated minimum requirements will be considered.