Service Consultant

2 weeks ago


Sandton, South Africa Sanlam Full time

**What will you do?**
- Santam Marine has an available position for a **Service Consultant**who will be based in the **Johannesburg office.**

**What will make you successful in this role?**
- Prepare basic reports and statistics based on risk analysis.
- Communicate with internal stakeholders to provide information, feedback and follow through on queries and/ or instructions
- Address unusual and non-standard customer issues including underwriting and commercial related queries.
- Receive requests for and generation of quotations
- Task related decision making within set policies and procedures
- Research to assist in addressing non-standard underwriting issues
- Update RM reports
- Create client profiles for identified risks
- Building strong customer relationships and delivering customer-centric solutions.
- Working independently" & "Administering monthly renewals" & "Quality Assurance checks of new business, endorsements, renewals and the like.

**Qualification and Experience**
- Matric or equivalent qualification
- FAIS accreditation required
- RE 5
- 2-3 Years Commercial Lines, particular to Marine Insurance

**Knowledge and Skills**
- Familiar with Excel, Word, Intranet, Kit
- Knowledge of Marine Hull, Cargo and Liability products" & add "Knowledge of Marine Institute Clauses

**Knowledge and Skills Competencies**
- Cultivates innovation
- Customer focus
- Drives results
- Collaborates
- Professional behaviour
- Commitment to quality
- Teamwork
- Resilience
- Immaculate interpersonal skills
- Ability to perform tasks under pressure.
- Attention to detail / accuracy.



  • Sandton, South Africa JMMC Staffing Solutions (Pty) Ltd Full time

    An exciting opportunity has arisen for ITSM Consultant positions within our existing team of consultants. The key purpose of the role is the delivery of the extensive portfolio of consulting services. We are looking for confident and experienced individuals who are up to date on the latest service management methodologies**, **in particular ITIL. You will be...

  • Service Consultant

    3 days ago


    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:5 Sep 2024**About Discovery** Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Employee Benefits **Function**:Brokers (FAIS Accredited) **Date**:10 Mar 2025 - Achieve more than**YOU BELIEVE** - Discovery Corporate & Umbrella Funds - Broker Services Consultant **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in...


  • Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Employee Benefits**Function**:Brokers (FAIS Accredited)**Date**:4 Oct 2024 - Achieve more than** **YOU BELIEVE** - Discovery - Umbrella Funds- Broker Service Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional...


  • Sandton, South Africa Educor Full time

    **Student Support Service Consultant (JB2213)**: Woodmead, Sandton, Gauteng - Education **Student Support Service Consultant (JB2213)** **Woodmead, Johannesburg** **Market Related** *** Provide excellent, proactive, and prompt student-focused service to all students in all faculties that includes administrative support and assistance. This includes but...


  • Sandton, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Role Purpose Management and servicing of direct personal lines insurance client portfolios. The Service Consultant needs to ensure that there is a balance between the company's business priorities, which includes growth and client retention, whilst adhering to the insurance needs of clients. Requirements - 3 Years' Experience in Servicing...


  • Sandton, South Africa Ikusasa Recruitment Group Full time

    **Job description**: Our client has an exciting opportunity for a Service Consultant Manager who will be responsible for administration of personnel, wealth, office processes and to assist the broker. **Minimum requirements**: - BCom (Finance / Business Finance / Investments / Financial Planning Law / Financial Sciences or Investment Management or BCom...


  • Sandton, South Africa Momentum Insure Company Limited Full time

    **Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - Management and servicing of direct personal lines insurance client portfolios. The Service Consultant needs to ensure that there is a balance between the company's business priorities, which includes growth and client...


  • Sandton, South Africa Kontak Recruitment SA Full time

    Woodmead, Sandton, Gauteng - Education **Student Support Service Consultant (JB2213)** **Woodmead, Johannesburg** **Market Related** *** Provide excellent, proactive, and prompt student-focused service to all students in all faculties that includes administrative support and assistance. This includes but not limited to expediently assisting students...


  • Sandton, South Africa MASTER HUMAN RESOURCE SERVICES Full time

    **Banking Customer Service Consultant** To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (Digital and Self Service) whilst adhering to policy and process. **Job Requirements**: Retail/Banking Client Service, Technology...

  • Consultant

    4 days ago


    Sandton, South Africa Momentum Corporate Full time

    **Introduction** **Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page. **Role Purpose** - To assist the Principal and Senior Consultant with the day-to-day activities required to manage a portfolio of clients **Requirements**: - 3 - 5 years’ consulting experience within employee benefits...


  • Sandton, South Africa Momentum Corporate Full time

    **Introduction**Disclaimer** - As an applicant, please verify the legitimacy of this job advert on our company career page.**Role Purpose** - Provide an effective service to clients by managing a portfolio of clients' facilitating trustee and advisory body meetings and providing advice on employee benefits related matters.**Requirements**: - Relevant...


  • Sandton, South Africa Momentum Metropolitan Holdings Full time

    -Introduction Role Purpose Provide an effective service to clients by managing a portfolio of clients' facilitating trustee and advisory body meetings and providing advice on employee benefits related matters. Requirements - Relevant Bachelor’s Degree or equivalent - 1 to 3 years Financial Service Exprience - Employee Benefit Consulting experience...

  • Office Consultant

    3 days ago


    Sandton, South Africa Momentum Corporate Full time

    **Introduction** **Role Purpose** To assist with providing and efficient and effective service to clients by providing support to the consulting team. **Requirements**: - Relevant Bachelor’s Degree or Diploma - 0-3 years’ experience within employee benefits environment - Knowledge of the financial services, health, insurance and investment...

  • Servicing agent

    2 weeks ago


    Sandton, South Africa Sharedvalue Full time

    1.Servicing agent - RetentionHiring: Service Consultant – Insurance Retentions | Rivonia We're an independent insurance brokerage partnered with a leading short-term insurer in South Africa, looking for an experienced Service Consultant with a strong retention background to join our servicing department in Rivonia. If you excel at client engagement, policy...


  • Sandton, South Africa Weiss Associates Full time

    About the RoleThis role requires an individual who is passionate about delivering exceptional customer service and has a strong understanding of medical aid terminology, benefits structures, and claims procedures. As a Medical Aid Customer Service Consultant, you will be responsible for handling inbound calls from medical aid members, answering queries about...


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...


  • Sandton, South Africa Fablees Hair Full time

    Act as salon customers’ point of contact to build relationships with hair salon clients, client follow ups, client reviews and dealing with customer queries to ensure return visits. - Ensure high level customer service by training stylists on service, product usage, and salon etiquette. - Consult with customers on stylish hair options and keep updated on...


  • Sandton, South Africa The Appointment Firm Full time

    **Recruitment Consultant** Our client in the Legal Services sector is seeking an experienced Recruitment Consultant to join their team. Professional / Legal Services sector experience is required. **Duties & Responsibilities** The role entails supporting the Resourcing Manager and HR Business Partners with recruitment and resourcing solutions which best...

  • Travel Consultant

    4 days ago


    Sandton, South Africa HunterGatherer consulting Full time

    **Key Responsibilities**: **Client Consultation**: Conduct in-depth consultations with clients to understand their travel preferences, budget, and special requirements. Provide personalized travel recommendations based on client needs. **Itinerary Planning**: Create detailed travel itineraries, including flights, accommodations, transportation, and...