Credit Controller

4 days ago

Roodepoort, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Pharmaceutical Sector
- **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort
- **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**:
We are looking to recruit a permanent Credit Controller to work for United Pharmaceutical Distributors (UPD). The role will be based at the Roodepoort, Lea Glen branch and will report to the Debtors Supervisor.

**Job description**:
**Job Purpose**:

- To protect the accounts receivable balance by managing risk in accordance with established policies and procedures.

**Job Objectives**:

- Analyzing risk and profitability, performing analysis of customer financial statements, reviewing internal and external financial and trade information, establishing credit limits & risk categories for new customers, reviewing and updating existing credit limits & risk categories, and reviewing and releasing credit blocked orders.
- The Credit Controller is further responsible for the follow up and collection of all disputed accounts receivable; identifies and solves any issues with the customer regarding billing for goods or services received.
- Formal and professional feedback to the distribution Clients in accordance to their define standards and authority matrix and enforce the disciplines of ISAE3402.

**The Credit Control and Analysis functions will include**:

- Distribution Client liaison, formal reviews and feedback
- Compliance and conformance with ISAE3402, credit mandates and KPIs.
- Minimizing bad debt while maximizing percent current receivables
- Maintaining the credit integrity of the client portfolio
- Timely reporting of trade information on client account history
- Responding to credit inquiries within set service levels (hours)
- On-going interaction with customers, sales, customer service, credit personnel, and other internal and external customers
- Checking credit references
- Review and maintain customer credit files
- Financial analysis of high exposure and high risk accounts
- Evaluate credit risk and payment trends
- Review credit blocked orders
- Release credit blocked orders
- Support doubtful account processing
- Assist with departmental presentations on an as needed basis
- Prioritize and handle multiple projects in both an independent and team environment, for Credit Management
- Minimizing aged balances while maximizing current receivables.
- Identify and communicate collection issues with management to minimize credit risk
- Provide invoice copies and proofs of delivery to the customer
- Identify payment terms and billing disputes
- Research and resolve duplicate or partial payment
- Work with Customer Service, Sales and customers to resolve collection issues
- Provide a customer statement of account to customers as needed
- Prepare and provide reporting for management
- Research and resolve unauthorized customer deductions
- The task of EDI Support Specialist
- The tasks of deduction processing
- The tasks of customer master data maintenance (within the confines of segregation of duties)

**Minimum requirements**:
**Required Qualifications & Experience**:

- Matriculation (HG Math’s and Accounting) and at least a Diploma in Credit Management
- At least 3 years’ experience in credit control in high volume FMCG / Wholesale will be advantageous
- Advanced use of MS Office (Excel & word)

**Skills & Knowledge**:

- Credit control and Analytical skills
- **Legislation**: NCA, CA, CPA and other relevant legislation & standards
- Achievement focus i.e. high energy levels and commitment to end results
- Good communication skills with demonstrated clarity in both spoken and written words
- Analytical and judgment skills (ability to take data and support logical, pragmatic and structured decision support.
- Investigative and audit skills
- Cash forecast, optimizations and improvement of cash cycles
- Proactive results-driven individual with track record of success
- Ability to control a national credit portfolio and deliver to defined KPI’s and scorecards
- Responsible for sensitive and confidential information and data

**Competencies**:

- Analyzing
- Planning and Organizing
- Coping with Pressure and Setbacks
- Deciding and Initiating Action
- Following Instructions and Procedures

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