Assistant Reservations Manager

2 weeks ago


Johannesburg, South Africa Seasoned Recruitment Full time

Our client is looking for a reservation assistant to join there team,

Requirements and Responsibilities
- Assign work.
- Conduct interviews.
- Conduct staff performance assessment process.
- Develop service operations.
- Develop service recovery framework.
- Documenting project processes and outcomes.
- Foster initiative and enterprise in teams.
- Foster team adaptability.
- Implement revenue optimization and enhancement strategies.
- Manage guest/customer experience.
- Manage loss/risk prevention.
- Manage meetings.
- Manage operations for service excellence.
- Manage reservation services.
- Monitor and reward performance in a team to support achievement of results.
- Participate in dispute resolution.
- Solve problems and make decisions at managerial level.
- Supervise, motivate and empower staff.

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Reservation Assistant: 2 years (required)

Application Deadline: 2023/01/16


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