HRis Support

**Job ID**: 83874**Date Posted**: Posted 6 hours ago**Expiration date**: March 8, 2024**Location**: Durban**Job Title**: HRIS SUPPORT - DURBAN - KWAZULU NATAL

Main Responsibilities

(summarize in short sentences the key responsibilities and tasks that require 5% or more of the time of the incumbent)
- Collaborating with HR managers and other stakeholders to determine HRIS needs.
- Creating user accounts, managing access, and updating employee information.
- Performing system upgrades, as well as providing training and technical support.
- Developing and implementing new processes and systems for efficient HR management.
- Optimizing HRIS processes, integrating new software, and performing diagnostic tests.
- Maintaining databases, analyzing data, ensuring data integrity, and running queries.
- Recording and securely storing HR metrics, including attendance and employee performance data.
- Auditing HR processes and documents, including payroll administration, staff turnover, hiring, and termination of service, when required.
- Tracking and implementing technological advancements in the field of HRIS.

Education and Qualification

(What is the minimum qualification or education that would be required for this role)
- Relevant Diploma or equivalent preferably with an Information Systems focus
- Valid Code EB drivers’ license

Knowledge and Skill

(what kind of knowledge and skill is required in this role - basic skills, technical skills, specialized, analytical)

1. Knowledge
- T&A systems and procedures
- SAP Organisational Management principles and practices
- Business processes and SOP’s
- Organisational and Divisional Policies and Procedures
- Root cause analysis and problem solving methodologies
- Structured system testing methodology (UAT)
- Silverlight / AFX Workflow administration and configuration rules
- Excel Super-user level
- OrgChartNow Super-user level
- SAP HCM modules
- Data manipulation using LSMW (SAP Maintenance Workbench)
- Systems analysis skills

**Skills**:

- Verbal and written communication
- Able to work under pressure
- Advanced / Super-user Computer literacy
- Report writing
- Interpersonal skills
- Problem solving
- Decision-making
- Project coordination skills
- Analytical thinking and logical reasoning
- Facilitation skills
- Coaching and mentoring skills
- Administrative and organizational skills

Experience and Training

(What kind and how many years of experience must the incumbent have had in order to be proficient in the role)
- 5 years relevant experience in a HR Information Systems / SAP System function or similar environment

Problem Solving

(What kind of problems is the incumbent likely to need to solve?)
Technical or analytical
Own area or across divisions As HRIS Support, the job holder is expected to:

- Solve most operational and current and future skills requirement problems within the ambit of responsibility
- execute tasks that are diversified and follow a wide range of complex procedures
- resolve all design inconsistencies and operational and logístical problems within the ambit of responsibility
- Identify and implement process efficiency innovations, particularly those that will improve the organisational design, reporting accuracy, system controls, and optimize systems effectiveness and utilization.
- resolve all operational issues and user queries related to HRIS.

Customer Relationships

(To what degree is the role holder interacting with internal and external people. Explain the nature of their interaction with internal and external people)

Internal
- HR Business Partners, Practitioners and Administrators
- Employees and department managers, operational teams, and users
- IT Service Delivery Managers / Analysts
- Masterdata Team
- Management Accountants

External
- Nextec
- Application and software developers (Pilotfish, Nologo)
- BCX support
- Saas service providers (OrgChartNow)
- OrgChartNow Support
- SAP Consultants

Decision Making

(Describe the type of decisions the job holder would make, what level of discretion do they need to apply?)
Time frame of his decision impact As a specialist, the job holder is expected to:
Make tactical operational decisions that fall within the ambit of responsibility
Leadership / Supervision
How many Subordinates does the incumbent have?
(Does the incumbent have subordinates?
Is the incumbent responsible for coordinating and / or allocation of work and /or supervision and or direct management the work activities of subordinates?)
- Directly supervises 1 x HRIS Officer at CL grade and responsible for the overall performance of the position, sets team targets and KPI’s and allocates activities

and tasks for the team.
- Leads with integrity
- Creates a culture of execution and professionalism
- Displays business insight and innovate
- Develops commitment through engagement

Competencies

(What competencies or leadership standards does the incumbent require in order to perform role? Behavioral Attributes (TTS)
-