Devsecops Process

7 months ago

Midrand, South Africa Full Circle Resourcing Full time

Our client requires the services of a** Delivery Assurance Manager (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation.**
- **Amazing brand with innovative technology**:

- **Excellent teams in Global team collaboration**:

- **High work-life balance with Flexible hours**:

- **Agile working environment**

**POSITION**:Until December 2026

**EXPERIENCE: 4-6 Years related working experience.**

**COMMENCEMENT**:As soon as possible.

**QUALIFICATIONS/EXPERIENCE**
- IT/Business Degree/Diploma/Equivalent years of experience
- ITIL IT Service Management Certification (advantageous)
- 3 5 years IT Service Management experience in terms of Processes, KPIs & Quality Management

**ESSENTIAL SKILLS**
- Broad experience with DevOps Processes and tools.
- Broad experience with ITIL principles and processes, in particular related to IT Delivery & Operations.
- In-depth knowledge of Problem, Incident & Change Management as well as Configuration Management.
- Knowledge and experience with project management principles and methodologies, related to software development.
- Experience in Agile and waterfall methodologies.
- Excellent skills in the Agile Tool Chain (JIRA, Confluence) to the level of providing hands-on coaching in these components.
- In-depth understanding of On-Premises Infrastructure.
- General understanding of AWS Cloud and the AWS Product Services with a focus on the Security Hub (Security findings) and Cost Management/Cloud Billing.
- Advanced IT Security compliance understanding.

**ADVANTAGEOUS SKILLS**
- In depth knowledge of the GROUP Agile Working Model (AWM) and the IT Processes within AWM
- Understanding the GROUP Process Model
- General Test Management understanding (Test Cases, can perform test executions, regression testing).
- In-depth knowledge and experience in the following GROUP Applications /Tools:

- Connect IT
- My GROUPIT
- CMDB
- FNT Command
- ServiceBus Apex
- LSV Valuemation
- Grafana
- ACM (Application Cockpit Manager)
- PRAIN (Artificial Intelligence)
- Splunk
- Wiz Portal
- SMP (Monitoring Contract Portal)
- eGRC
- ResolveIT
- RightNow
- ServiceNow
- ITSM Next in ServiceNow
- ITSM Suite
- IDAS
- RoMa
- PITA
- AWS Public Cloud Security Hub
- AWS Public Cloud Cost/Billing
- ATC Self Service Portal (Agile Tool Chain)
- DIVA Access Manager
- Group DMS and DRP (Document Retention Policy)
- PRIMA
- Mailtools (ordering and managing PM Accounts, Listserv Accounts)
- Base Data Viewer
- WPAMS (Web Dashboard)
- LSSP (Linux Self Service Portal)
- Three PT: IT Product Catalogue + Various ThreePT Dashboards
- YPA

**ROLE**:

- Steer Operational Excellence within the CBS Domain (where the Hub provide DevOps services).
- Drive continuous improvement related to DevSecOps Quality overall (Processes, KPIs, Skillsets).
- Active collaboration with Delivery Managers regarding areas of improvement within their respective Feature teams.
- Monitor and report on monthly OPS KPI achievements and ensure that below target KPIs improve by way of knowledge sharing and coaching of the various Feature teams
- QlikView Operations KPI knowledge (expert) incl. training/knowledge sharing with teams.
- Expert In-depth knowledge of Change, Incident & Problem Management including training/knowledge sharing with teams.
- In-depth understanding and experience in Configuration Management, Technical as well as Business Management in CMDB | FNT Command, ServiceBus, LSV ValueMation, Connect IT, MyGROUPIT incl. training /knowledge sharing to teams.
- Support teams to ensure compliance within the Product environment (YPA & Product Depot).
- Manage and update security patches for Products Web, Linux and PostgreSQL
- IT Security Compliance: Support teams with their IT Security Documentation in eGRC; Cloud Security KPIs.
- One of the designated IT Security Purple Belt delegates.
- IAM (Identity and Access Management) support in IDAS, RoMA, PITA by managing Technical Users / QQ Accounts, Passwords, and Role Assignments.
- Assist with driving relevant key initiatives e.g. ITSM.NEXT.

isanqa #isanqajobs #DevOps #ITIL #Agile #AWSCloud #Splunk #ITSM #ITSecurity

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