1foryou Divisional Manager
2 hours ago
Your broad responsibilities will include driving market segment penetration strategies, with the accountability to drive, manage and oversee a holistic, customer-centric approach to product design and delivery of a basket of financial services and digital payment products to ultimately deliver revenue uplift to the Flash Group.
**RESPONSIBILITIES**:
Overseeing the end-to-end development, implementation, and management of the 1FORYOU ecosystem including transactional capability and customer value propositions
Be up to date with new technologies and consumer trends to advise and provide insights and recommendations on innovative and strategic product development and product targeting/segmentation strategies
Oversee translation of customer needs into product strategy that ensures we establish and maintain a highly competitive market position
Critically assess relevant customer, industry and competitor insights to help define customer journeys, and deploy strategies to improve these experiences to drive growth and customer acquisition
Take overall responsibility for setting goals and assessment of the ecosystem profitability, pricing strategies, diversification, and compliance to regulatory and risk guidelines.
Take overall accountability for the prioritization of development and delivery of products and services within the division
Manage and take responsibility for the successful deployment and change management of products and services within the ecosystem
Take overall responsibility for aggressive customer acquisition activities, ensuring positive month-on-month base growth, maximizing CLV and managing conversion ratios
Responsible for optimizing customer experience management across all touch points
Manage divisional infrastructure and capability to deliver and exceed on agreed metrics and revenue targets.
**MINIMUM REQUIREMENTS**:
Relevant tertiary qualification - Bachelor's in Business, Finance or Marketing
Minimum 8 years’ experience in a managing director, corporate strategy, business development, business division leadership and/or strategic planning role, with an entrepreneurial passion.
Experience in a transformational fintech, e-commerce, payments, retail technology, or software industry environment.
Ability to look ahead and balance strategic projects and initiatives with day-to-day reporting and management.
Have an agile approach to work and thrive in a fast-paced environment
**ATTRIBUTES**:
You are curious by nature.
Creative and flexible thinking is as important as your attention to detail.
You take ownership of your own and your team’s failures as well as your successes.
You take time seriously and can meet realistic deadlines.
You like to provoke and challenge the status quo.
You suffer from a healthy bout of competitiveness.
You favour the benefits of collaborative effort rather than personal glory.
You are able to adapt when things change.
You thrive in an environment that is not rigidly structured, linear or always predictable.
You can stand your ground when it matters.
LI-AT1
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