F&b Manager Jhb

2 weeks ago

Gauteng, South Africa HotelJobs.co.za Full time

Cedar Wood Recruitment is urgently seeking an F & B Operations Manager for 5 Star Boutique Hotel in JHB R15,000-R18,000 gross

Skills and attributes
- To manage and control the F & B department alongside conferencing, Events and Rooms to the required standards, maximizing revenues and profits to agreed budgetary specifications.
- Working knowledge of POS and PMS systems
- Working knowledge of financial and administrative principles
- In depth knowledge of stock management
- Understanding of Sales and marketing principles within the Food & Beverage environment
- General Knowledge of food preparation, wine, liquor and beverage
- Ensures that staff provides quality service by overseeing the staffing, training, and day to day activities of restaurant staff
- Ensures that staff demonstrates technical skills; conducts technical training on a regular basis
- Updates staff on regular basis on menu highlights
- Monitors service and teamwork on a regular basis and counsels’ employees
- Checks on staff grooming as per standards
- Defines level of customer experience for the restaurant and works daily to maintain and improve that level
- Schedules staff based on forecasted business
- Monitors presentation of food product
- Ensures that restaurant is always clean and ready for customers
- Addresses customer concerns on a timely basis
- Meets and exceeds customer expectations by ensuring department provides teamwork
- Performs other duties as required
- Implements strategies to improve patronage and budgeted revenues
- Increases product sales
- Ensures that staff is utilizing up-selling techniques while providing customer service
- Maximizes productivity through proper budgeting, scheduling, and cost control
- Prepares reports as necessary to develop a more informative data base for applicable decision making
- Employs respectful discipline as required
- Maintains safe working conditions within department and hotel
- Ensures that all employees follow safety rules and procedures
- Takes corrective action where required to improve safety of work areas
- Strong admin skills
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Undertakes and promptly discharges any other assignment which are not specifically mentioned above and which may be required or requested by the Senior Management.
- Maintains a favourable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate
- Is environmentally conscious.
- At all times projects a favourable image.

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