Head of Learning

2 months ago

Pretoria, South Africa Intercare Group South Africa Full time

**ABOUT**

Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.

Intercare Corporate Services situated in Menlyn Central, Pretoria, seeks to recruit a Head of Learning.

The purpose of the position is to lead the delivery of a Learning, Development and Engagement culture in support of Intercare's strategic outcomes.

**CRITICAL OUTPUTS**
- Review, enhance and implement a Group L&D Strategy aligned to the business’ goals and objectives.
- Develop a training calendar aligned to operational & business requirements.
- Develop, implement and track a L&D grid for all positions.
- Maintain an online Learning Management System ("LMS").
- Recommend and stay up to date on emerging technologies and LMS trends.
- Review, enhance, implement and maintain the Group’s onboarding program.
- Resource, implement and manage “best fit” learning solutions for key focus areas i.e. practice management, employee engagement, change management.
- Create and support learning solutions for multiple delivery methods including instructor-led, web-based, virtual classroom, and blended instruction.
- Lead and develop L&D facilitators ("train the trainer").
- Continuously identify learning opportunities/skills gaps to enhance current curricular.
- Design and submit relevant management reports.
- Facilitate the training & development process to enhance capacity and capabilities.
- Actively build, maintain and grow strong relationships with relevant stakeholders, including SETA's.
- Ensure statutory compliance on WSP's for all entities.
- Contribute, research, analyse and provide inputs to the HC Strategy in order to ensure that OD initiatives are appropriately integrated and aligned with strategic business goals.

**REQUIREMENTS**
- Tertiary qualification in Human Resources, Education, Business Administration, or a related field, or equivalent experience required.
- 4 - 6 Years' relevant experience with learning and content development.
- Good knowledge of e-learning platforms and practices.
- Practical experience with MS Office Suite and Learning Management Systems (LMS).
- Knowledge of adult learning processes, instructional design techniques, and evaluation methodologies.
- Knowledge of the effectiveness of learning methods.
- Advanced computer skills (Excel, Word, PowerPoint, Canva or similar, ChatGPT or similar).
- Willingness to travel including flights and stay-overs.
- Ability to drive change and foster a culture of continuous improvement.
- Strong communication and stakeholder management skills.
- Ability to work collaboratively with cross-functional teams.
- Committed to high standards and continuous improvement.
- Ability to move between big picture and detail.

**If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.**

**CLOSING DATE: 30 SEPTEMBER 2024

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