Quality Supervisor

3 weeks ago

Cape Town, South Africa SFG Engineering Services Full time

**Duties & Responsibilities**:

- Ensuring full implementation of the food safety programme (food safety certification requirement), ensuring communication, training and promotion of the programme amongst management and staff.
- Efficiently utilizing all resources to meet customer, company, legislative requirements and to drive a culture of continuous improvement
- Ensuring that technical standards conforms to Food safety requirements and regulations and performances communicated throughout the company
- Maintaining and safe keeping of all supplier, product and process specifications for the company’s products as well as the preparation, maintenance and safe keeping of raw material and packaging specifications.
- Managing internal audit system (internal processes, suppliers and outsourced service providers)
- Management and maintenance of non-conformance and corrective & preventative systems
- Management of customer complaints system
- Reporting to management on quality related matters
- Implementing and improving the necessary quality operational systems, processes, and procedures at the company
- Documenting operational processes and procedures of the company
- Ensuring that all appropriate records are kept for traceability throughout the company
- Liaising with and evaluating all Technical Service Providers
- Facilitating regular internal quality and food safety training for staff
- Cost effectiveness and identification of cost saving opportunities and initiatives for the company
- Supporting the development of efficiency programs within in the quality department
- Providing general and technical support to the logistics, quality, and operations teams
- Assistance with any quality requirements on an ad hoc basis
- Coordinating and supporting management of strategic and quality projects
- Management and improvement of the Health & Safety programme
- Assisting the facility with continuous improvement strategies on an ad hoc basis

**Qualifying Criteria**:

- Relevant Tertiary Education
- ** Minimum 3-5 year’s FMCG environment experience in a related position**

**- Minimum 3-5 years’ experience in a Food Safety Management System (ISO 22000; FSSC 22000; BRC or similar) and supervisor role**
**- Experience and/or knowledge of Occupational Health & Safety**
- Excellent professional written & verbal communication skills in English
- Must be computer literate in MS Office; Excel, Word, and Outlook (Pastel/Syspro will be advantageous/Pivot tables and V-Look Ups)

**Generic Competencies**:

- Strong interpersonal skills, problem-solving capabilities and results orientated
- Good prioritizing skills, time-management skills and systematic way of working
- Good project management skills and good time keeping (follow through with projects)
- Accuracy and attention to detail essential
- Deadline driven and ability to handle pressure
- Positive attitude and willingness to assist
- Practical & logical approach
- Teamwork and management skills - ability to relate and work with people at all levels
- Ability to work independently on own initiative, be proactive and have a self-driven work ethic

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