Telecommunication Billing Specialist
2 weeks ago
Job Description
To monitor and resolve all incorrect billing and charges by reconciling the general ledger and debtors control accounts as well as proactively identifying revenue leakage. This is a technical function that requires performance analysis and improvement.
- Prevent wastage, and on an ongoing basis identify process improvements in order to contain and reduce costs
- System Analysis, design and testing to support and maintain operational systems
- Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes in telecommunications
- Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Ensure compliance to legislative and audit requirements and adherence to relevant processes
- Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives and continuously review objectives and goals
- Build working relationships across teams and functional lines in order to enhance work delivery, collaboration and innovation
- Continuously focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
Job Details
Application Closing Date
12/02/24
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