Risk and Fraud Analyst with German Language

2 weeks ago


Cape Town, South Africa emerchantpay Full time

emerchantpay is a leading online, mobile, and POS payment service provider with offices in 17 countries around the world. We help merchants of all sizes and sectors to accept payments via multiple customer touchpoints.

Designed to increase conversion, our offering includes robust payment processing technology, coupled with popular alternative payment methods and a range of acquiring services.

We are looking for a **Risk and Fraud Analyst** to join our team

You will be part of our team covering the DACH market. The team contributes actively to the business expansion in the DACH region, being responsible for strategic projects in the areas of fraud, compliance, and payment processing.

**Responsibilities**:

- You will be the dedicated person for all sorts of merchant risk inquiries and tasks related to card and AMPs processing, especially for the DACH region
- Performing transaction risk monitoring by analyzing merchant traffic regularly to spot fraud patterns and ensure fraud mitigation according to internal policies and card schemes regulations
- Handling and configuration of fraud and risk scrubbing technology and in-house risk services to ensure merchant portfolio sustainability and optimization
- Assisting with ongoing product development of emerchantpay's risk services portfolio, especially for new merchant verticals and new payment methods
- Provisioning of consultancy on risk-related topics and emerchantpay's risk services to merchants, including merchant training, development of fraud mitigation strategies, and implementation of best practices in the areas of fraud prevention and payment
- Interdisciplinary collaboration with other departments across the organization (risk, sales, technical support, product) to ensure the fulfillment of new guidelines and merchant requirements
- Continuous improvement of underlying data analysis and existing business processes to support our product expansion in new areas
- Chargeback handling and ad hoc reporting for the DACH region
- Support with RFI/RFP response compilation for topics related to risk

**Requirements**:

- 2+ years of experience working in a similar position in the FinTech or banking industry
- Excellent language skills in both English and German
- Experience with payment data and understanding the basis of the technical payment landscape (transaction flows, payment providers, processors, payment methods) would be considered an advantage
- Advanced knowledge of MS Excel
- analytical background in working and using data and making data-driven decisions
- Excellent analytical and problem-solving skills
- Experience with additional data analytics tools is a plus
- Willing to innovate, learn and share knowledge
- Problem-solving, customer-oriented, and innovative attitude
- You are comfortable working in a highly driven, international team with a substantial degree of autonomy

**Benefits**:

- Fast-growing payment company
- Excellent working conditions, casual atmosphere, and state-of-the-art hardware
- Modern, challenging, constantly growing business
- Excellent remuneration package in the top 10% of the industry
- Professional development - books, training, etc.
- Team building and fun activities

The personal data of the applicants will be processed in strict confidentiality by emerchantpay ltd. UIC 175117520 is solely for selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their data voluntarily and will have the right to access and correct their data within a reasonable time upon filing a written request.

emerchantpay is an equal-opportunity employer. We appreciate people with different backgrounds and mindsets, and we honor diversity and inclusion



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