Senior Technical Specialist: SAP Banking

2 weeks ago

Centurion, South Africa Secondments Recruitment Full time

**Job Advert Summary**:
To provide ERP configuration and software program development, maintenance and support services through gathering user requirements from business process owners. To provide ERP system training to process owners and power users. To guide, support and mentor the more junior team members.

**Minimum Requirements**:
Preferred Minimum Education and Experience

National Diploma or equivalent

SAP Certification

5-8years practical experience implementing new and supporting SAP business modules

Critical Competencies

SAP support and maintenance

ABAP Methodology and Programming

Business Analysis and Business Process Engineering

Microsoft Office Applications

Additional Requirements

Extended hours as and when required.

Travel as and when required.

Understanding of banking/financial services industry or development finance

**Duties and Responsibilities**:
Key Performance Areas

1. Application Support, Maintenance and Changes to ERP Solutions and Processes

Gather SAP systems requirements and develop, design and deliver the SAP systems process recommendations required to support the various Business Units.

Develop and review business cases, functional specifications, blue prints, and all other associated documentation

Actively assist Business Units to craft business cases for sponsor approval

Meet service level and quality standards assigned

Comply with IT governance standards and procedures

Test configuration changes in Development (DEV) and send to Quality Assurance (QA) for final sign off and transport to production (PRD)

Complete all change control administration, including relevant documentation and facilitate implementation of changes to Production

2. Documentation Management

Review and update technical functional design documents on a periodic basis

Maintain process designs (in Visio or any required modelling tool), ABAP functional specifications, training manuals and test packs to ensure all changes are reflected in all relevant documentation

Ensure accurate maintenance of all technical configuration documentation

3. Provide Functional End User Support for Allocated Application

Provide 2nd line production support for Helpdesk calls on business related issues

Provide support as per service level agreements

Facilitate scoping workshops / extract client business requirements

Provide systems analysis functions

Write functional technical design documents to support business requirements

4. Role Based Training (Departmental / role specific)

Develop, and maintain role based training documentation for all business roles

Provide training courses, facilitators (SME’s) and facilities for IT Role Based Training throughout the year in line with Human Capital Learning and Development standards and processes

Facilitate and deliver role based training

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