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Senior Technical Specialist: SAP Banking
3 weeks ago
**Job Advert Summary**:
To provide ERP configuration and software program development, maintenance and support services through gathering user requirements from business process owners.
To provide ERP system training to process owners and power users. To guide, support and mentor the more junior team members.
**Minimum Requirements**:
**Preferred Minimum Education and Experience**
National Diploma or equivalent
SAP Certification FI/CO
5-8years practical experience implementing new and supporting SAP business modules
Support and practical configuration experience on SAP CML (A1 Template), BP, BCA & FI/CO modules.
**Critical Competencies**
ABAP Methodology and Programming
Business Analysis and Business Process Engineering. In-depth knowledge and understanding of banking processes (from account origination to closure or legal recovery)
Microsoft Office Applications
**Additional Requirements**
Extended hours as and when required.
Travel as and when required.
Understanding of banking/financial services industry or development finance
**Duties and Responsibilities**:
Key Performance Areas
1. Application Support, Maintenance and Changes to ERP Solutions and Processes
Gather SAP systems requirements and develop, design and deliver the SAP systems process recommendations required to support the various Business Units.
Develop and review business cases, functional specifications, blue prints, and all other associated documentation
Actively assist Business Units to craft business cases for sponsor approval
Meet service level and quality standards assigned
Comply with IT governance standards and procedures
Test configuration changes in Development (DEV) and send to Quality Assurance (QA) for final sign off and transport to production (PRD)
Complete all change control administration, including relevant documentation and facilitate implementation of changes to Production
2. Documentation Management
Review and update technical functional design documents on a periodic basis
Maintain process designs (in Visio or any required modelling tool), ABAP functional specifications, training manuals and test packs to ensure all changes are reflected in all relevant documentation
Ensure accurate maintenance of all technical configuration documentation
3. Provide Functional End User Support for Allocated Application
Provide 2nd line production support for Helpdesk calls on business related issues
Provide support as per service level agreements
Facilitate scoping workshops / extract client business requirements
Provide systems analysis functions
Write functional technical design documents to support business requirements
4. Role Based Training (Departmental / role specific)
Develop, and maintain role based training documentation for all business roles
Provide training courses, facilitators (SME’s) and facilities for IT Role Based Training throughout the year in line with Human Capital Learning and Development standards and processes for example training on SAP CML (A1 template), BP, BCA & FI/CO modules
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