Africa Manager

4 weeks ago

Johannesburg, South Africa Kontak Recruitment SA Full time

Johannesburg, Gauteng - Transportation/Logistics

**Africa Manager - International Logistics (JB4337)**
**Johannesburg, Gauteng**
**Market Related**
**Duration: Permanent**

The Africa Manager plays a pivotal role in overseeing the performance and relationships with agents across Africa, while also mitigating risks associated with shipping, customs, and logístical challenges within the region. This position ensures compliance with trade regulations, customs laws, and import/export requirements, while staying abreast of market trends and competitor strategies. Problem-solving and support for operational efficiency, including route optimization, are key aspects of this role.

**Minimum Requirements**:
Minimum 5 years of relevant experience in the clearing and forwarding industry, with a focus on African trade
In-depth knowledge of trade regulations, customs procedures, and logistics in the African region
Proven experience in business processes design and implementation
Commercial expertise including agent management
Africa risk management experience advantageous
**Duties and Responsibilities**:
**Africa Agent Network Management**:
Facilitate the onboarding of new agents as required.
Cultivate strong relationships with agents to foster trust and cooperation.
Define and measure relevant KPIs for evaluating agent performance.
Establish a system for regular evaluation of agent performance.
**Client Management**:
Understand and address client-specific trade needs in Africa.
Collaborate with Business Development and Operations to deliver effective solutions.
**Risk Management**:
Identify and address potential risks related to shipping, customs, and documentation.
Promptly find solutions to issues such as delays or disruptions in the supply chain.
**Collaboration on Pricing Strategy**:
Work with sales, operations, and Trade Lane to align Africa pricing strategies with business objectives.
Provide inputs for pricing strategy development based on market dynamics and customer demands.
**Information Management and Reporting**:
Conduct market research to monitor competitor pricing and identify emerging trends.
Prepare various reports including KPI reports, market and industry reports, profitability reports, and risk management reports.
Ensure accurate upload of Africa information on internal systems.
Utilize relevant Management Information Systems for decision-making.

**IMPORTANT**: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.
**Kontak Recruitment Disclaimer**:
**Equal opportunity**: All backgrounds are welcomed, with no bias. All are considered based on requirements.
**Job specifics**: Requirements mirror advertisement, duties may adjust for client needs.

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**Offer clarity**: Advert is not a binding offer. Written offers based on pre-employment conditions.
**No direct link**: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
**Applicant Responsibility**: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.

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