Medical Centre Receptionist

**Key Performance Area**:

- Ensure a friendly experience for every patient from when the phone is answered on scheduling appointments to after the patient has left the rooms.
- The booking of appointments and the receiving of patients into the rooms are done in a friendly but efficient manner.
- The Administrator works as the Doctors’ right hand in ensuring that every patient’s experience is positive and all the behind-the-scenes doctor and patient administration is done in a courteous and efficient way, sticking to practice guidelines.

**Minimum Requirements**:

- Excellent computer skills.
- Proficient in Word, with some typing skills.
- Friendly, polite, welcoming, and efficient to all patients.
- Reliable, efficient, responsible, and organized, with good interpersonal and organizational skills.
- This person must be an all-rounder who is patient focused and always willing to go the extra mile for the patients and the Doctor and to help wherever needed in the practice.
- Capable and trustworthy.