Service Manager

**Main purpose of the job** **A critical lever to delivering an exception end to end customer experience. Responsible for managing the daily operations within the Customer Service Contact Centre, with regards to omni-channel practices. Create a customer centric organization that delivers the required performance whilst being committed to delivering a great...

**JOB PURPOSE** Responsible for establishing and maintaining service management processes, frameworks, and standards, with a focus on enhancing service quality, reliability, and user satisfaction. Align technology solutions with business goals, by managing a team to ensure the efficient and effective provision of IT services, support, and solutions....

FunctieomschrijvingDescriptionOversees the coordination of customer service and support activities which may include the delivery of pre-and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of the organization’s products.Operations management:Responsible for the day to day running of the Operational...

FunctieomschrijvingOversees the coordination of customer service and support activities which may include the delivery of pre- and post-sales services, customer care and retention, installation, technical support, repair, and maintenance of organization’s products.Operations management:Responsible for the day to day running of the Operational tasks in line...

**Business Unit**:Discovery Bank**Function**:Banking**Date**:20 Feb 2024- Head of IT Service Management**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of...

Service/Workshop Manager Automotive Sandton - Gauteng - South Africa Reporting to the Senior Manager you will be required to manage the Service Repair, Warranty and Parts Business at the Dealership. This position requires extensive travel within South Africa and Southern Africa. You will be required to maintain business relationships with Customers,...

**About Company** BluNova is a subsidiary of Blue Label Telecoms responsible for drawing value from its large heterogeneous corpus of data originating from multiple companies within the Blue Label group. With this data, we identify opportunities in the market and develop sustainable solutions to exploit these opportunities. We leverage scalable cloud...

Integration Services (API) Manager that oversees and supports all development efforts within the organisation to integrate internal and external application services into their current enterprise integration services platform. We are currently growing our developer and support teams to meet the needs of our growing business customers. A strong...

Integration Services (API) Manager that oversees and supports all development efforts within the organisation to integrate internal and external application services into their current enterprise integration services platform. We are currently growing our developer and support teams to meet the needs of our growing business customers. A strong...

Integration Services (API) Manager that oversees and supports all development efforts within the organisation to integrate internal and external application services into their current enterprise integration services platform. We are currently growing our developer and support teams to meet the needs of our growing business customers.   A strong...

Are you a dynamic individual with a passion for client satisfaction and financial services? Our client has an amazing opportunity just for you! Join a leading Financial Services company as a Client Services Manager, where you'll play a pivotal role in ensuring exceptional service delivery to our client's valued clientele.Duties and Responsibilities:General...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary The...

**Listing reference**: click_015174**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Sandton - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about health and beauty products...

Technical Service Manager - Food Industry **Duties and Responsibilities** - Take point and drive projects in NEW market segments as per KPIs. - Build and maintain sound relationships with customers, suppliers, vendors, and business partners. - Grow current business with existing customers. - Obtain and develop new prospective customers. - Provide technical...

**Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:13-Apr-2023- Discovery - Invest | Service Support- Service Consultant**About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core...

**Business Unit**:Vitality Life**Function**:Customer Experience**Date**:17-Feb-2023- Discovery - VitalityLife **Service Executive** - About Discovery - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own...

FunctieomschrijvingThe Service Level Analyst ensures that Dimension Data delivers on contractual agreements with clients as it relates to service performance metrics, reports and performance analytics. They typically deal with a small number of large clients or can be assigned to specific client accounts on behalf of a region. In some instances, they may be...

Minimum requirements: Post graduate degree in Environmental Management or similarProject Management Certificate would be beneficialProfessional registration with EAPASA, BEAPA, NEMC or other equivalent bodyEight years or more in the relevant field, preferably within the consulting environment would be beneficialEight or more years experience project managing...

**Business Unit**:Discovery Invest**Function**:Call Center / Contact Center**Date**:12 Jun 2023**Key Purpose** - We are looking for Service Consultants who are client centric with a passion for customer service and who embrace our core purpose and and values through every interaction. - **Areas of responsibility may include but not limited to** - Dealing...

**Field Service Technician job description** We are looking for an experienced, energetic and motivated Field Service Technician to join our team. As a Field Service Technician at our company, you will be responsible for ensuring proper task management in order to achieve outstanding customer satisfaction. **Field Service Technician duties and...