Coo

The COO will ensure the alignment of operations and TCX’s business objectives, by understanding the organisation’s deliverables and ensuring the consistent execution and delivery of all operational issues. The COO will enable TCX’s continued success by supporting the collaborative and high-performance working environment that requires deep understanding of the day-to-day operations of TCX, as well as steering the operational direction of the business, together with the CEO and Executive team. The COO will be fundamental in intentionally weaving and instilling TCX’s culture and values seamlessly into the systems, processes, and behaviours across the organisation. The COO will be responsible for the full operations function across TCX’s. This will require the COO to work collaboratively with all the TCX leaders, including the development and leadership of an Operations Committee. The COO will play a critical role in managing the operations of TCX, ensuring that resources are managed effectively and efficiently to achieve TCX’s goals and objectives.

The COO is responsible for providing operational leadership and support to all verticals within TCX, including but not limited to the operational strategy, performance monitoring, talent development, productivity and efficiency, cross-functional collaboration, expansion, risk management, driving best practice, statutory management and compliance, business strategy and operational leadership.

**Culture and Leadership**

Supporting the leadership team as the custodians of TCX’s culture by preserving the values whilst building and leading an effective and results driven operations team.

**Operational Strategy**

Develop and execute comprehensive operational strategies that align with TCX’s vision and objectives. Collaborate with the executive team to set strategic goals, identify opportunities for growth, and implement action plans to achieve targets.

**Performance Monitoring**

Establish key performance indicators (KPIs) to measure the effectiveness of all staff, as well overall organisational performance. Regularly analyse data and performance metrics to identify areas for improvement and capitalize on growth opportunities.

**Talent Development**

Continue to build and lead a high-performing operations team, providing mentorship and guidance to nurture talent and cultivate a positive work culture.

**Productivity and Efficiency**

Continuously evaluate and optimize internal processes and workflows to enhance productivity and efficiency throughout TCX. Implement best practices and automation where applicable to streamline operations.

**Business Strategy**

Be an active participant in developing and executing TCX’s overall business strategy.

**Cross-functional Collaboration**

Foster collaboration among teams, including *to be filled in*, to drive alignment and achieve company-wide objectives.

**Expansion**

Work closely with the executive team to plan and execute partner/expansion strategies, ensuring seamless operations developing innovation solutions in green field situations.

**Risk Management**

Develop and implement risk management processes to mitigate any potential risks associated with operating in various countries.

**External Partner Engagement/Stakeholder Management**

Build and maintain strong external relationships with partners to drive business development, enhance product distribution, and increase market reach.

**Industry Awareness**

Stay informed about the latest trends, innovations, and developments in the SaaS and vehicle tracking industries.

**Target & Execution Orientated**

The TCX model is premised on outcomes and all our plans are underpinned by annual targets. This role should feel deeply invested in achieving these objectives and put in place operational controls to achieve them.

**Flexibility & Adaptability**

TCX work is complex, and solutions are not always straight forward and predictable. You should demonstrate flexibility and adaptability to operational delivery.

**Qualifications**
- Business/Accounting Degree.
- Minimum of 10 years’ experience in a senior operational management role.

**Job Type**: Temporary
Contract length: 12 months

**Salary**: R1 666 666,00 - R1 666 670,00 per month