Current jobs related to Call Center Associate - Sandton - Quantanite

  • Product Support Associate

    2 weeks ago

    Sandton, South Africa Stonebridge HR Solutions Full time

    We are looking for Product Support Associate for a very well known technology company based in the Rosebank area to give product support to customers within the call center and support desk environment.Requirements:Grade 12 Tertiary qualification will be beneficial but not essential3+ years technical support experience within a call center...

  • Product Support Associate

    2 weeks ago

    Sandton, South Africa Adzuna ZA B C2 Full time

    Requirements:Grade 12 Tertiary qualification will be beneficial but not essential3+ years technical support experience within a call center environment. Maintain high standards of work attendance and time management, work accurately under pressureMust be detail-oriented and have the ability to work proactively and effectively with minimal supervisionComputer...

  • Product Support Associate

    2 weeks ago

    Sandton, South Africa Stonebridge HR Solutions Full time

    Requirements:Grade 12 Tertiary qualification will be beneficial but not essential3+ years technical support experience within a call center environment. Maintain high standards of work attendance and time management, work accurately under pressureMust be detail-oriented and have the ability to work proactively and effectively with minimal supervisionComputer...

  • Product Support Associate

    2 weeks ago

    Sandton, South Africa Stonebridge HR Solutions Full time

    Requirements: Grade 12 Tertiary qualification will be beneficial but not essential 3+ years technical support experience within a call center environment. Maintain high standards of work attendance and time management, work accurately under pressure Must be detail-oriented and have the ability to work proactively and effectively with minimal supervision...

  • Contact Center Advisor

    3 months ago

    Sandton, South Africa Kontak Recruitment Full time

    Contact Center Advisor (JB4556)R10 000 per month CTCSandton, Johannesburg, GautengPermanentA leading provider of automated cash management and payment solutions within the retail community is looking for a contact center advisor to join their team.  As the contact center advisor, your responsibilities will be to provide an exceptional and professional...

  • Product Support Specialist

    1 week ago

    Sandton, South Africa Stonebridge HR Solutions Full time

    Job Title: Product Support AssociateWe are seeking a highly skilled and experienced Product Support Associate to join our team at Stonebridge HR Solutions. As a Product Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via...

  • Call Center Sales Agent

    4 months ago

    Sandton, South Africa HRCorporation Full time

    1) Desired Experience & Qualification (MINIMUM REQUIREMENTS)**:Grade 12** - Sales experience (PREFERRED) - Ability to cold call/canvass - Strong sales and communications attributes 2) AdditionalRequirements: - Good work ethic and professional approach - Confident, self-motivated and have a positive attitude - Target driven and outcomes orientated -...

  • Associate - Travel and Tourism

    3 months ago

    Sandton, South Africa Quantanite Full time

    Quantanite is a BPO based in Sandton. We are currently seeking a Customer Care Associate within the travel and tourism sector to join our team. We are looking for associates that are able to work on an extremely flexible working model to cover a 24/7 roster. **About the role**: The purpose of the role is to ensure our high levels of customer service are...

  • Discovery Call Centre

    4 months ago

    Sandton, South Africa Blue Mercury Financial Services Full time

    Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Life Insurance products on the market We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped...

  • Head of Call Centre

    5 months ago

    Sandton, South Africa Salb Full time

    **Job Title: Head of call centre CRM** **Location: Johannesburg with occasional in-country and international travel** **Job Type: Permanent Role** **Salary Range: Highly negotiable (open) based on experience** Offering an unparalleled opportunity for a rewarding, fast-paced and global career. They are currently on an aggressive global growth path, with...

  • Call Centre Agent

    4 months ago

    Sandton, South Africa HR Genie Full time

    Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and...

  • Call Centre Agent

    4 months ago

    Sandton, South Africa Adzuna ZA B C2 Full time

    Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and...

  • Call Centre Agent

    4 weeks ago

    Sandton, South Africa Just Gym Full time

    Overview **Reference** PFCCA **Salary** ZAR/month **Job Location**: - South Africa - Johannesburg Metro - Sandton **Job Type** Permanent **Posted** Monday, September 2, 2024 **Closing date** 20 Sep 2024 21:59 Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services...

  • Call Center Consultant

    3 months ago

    Sandton, South Africa Ikusasa Recruitment Group Full time

    We looking for 25 Telesales Agents to sell long term insurances Basic R 4500-00 plus uncapped commision plus monthly incentives **Requirements**: Matric 9 months selling selling insurances No Debarments No Criminal records **Salary**: R4,500.00 per month **Experience**: - Cold calling insurances: 1 year (preferred)

  • Network Engineer L2

    4 months ago

    Sandton, South Africa Dimension Data Full time

    FunctieomschrijvingKnowledge, Skills and Attributes: - Ability to communicate and work across different cultures and social groups - Ability to plans activities and projects well in advance, and takes into account possible changing circumstances - Ability to maintain a positive outlook at work - Ability to work well in a pressurised environment - Ability to...

  • Associate Cx

    3 months ago

    Sandton, South Africa Thanda Human Capital Full time

    **PLEASE NOTE, WE ARE LOOKING FOR CANDIDATES WITH Continuous Improvement Analyst experience FROM THE SANDTON OR THE ALEXANDER AREA ONLY. Ability to work night shift as this is an American Night Shift Call Centre** **JOB PURPOSE** The purpose of this role is train, coach and evaluate agents’ interactions, ensuring the agents are ready, prepared and...

  • MS Engineer L3

    1 week ago

    Sandton, South Africa Dimension Data Full time

    Job SummaryWe are seeking a highly skilled MS Engineer L3 to join our team at Dimension Data. As a key member of our technical team, you will be responsible for providing exceptional service to our clients by proactively identifying and resolving complex technical incidents and problems.Key ResponsibilitiesConfigure, install, test, and operate assigned...

  • Discovery connect health telesales consultant jhb

    2 weeks ago

    Sandton, South Africa Discovery Ltd. Full time

    **Business Unit**:Discovery Connect**Function**:Call Center / Contact Center**Date**:20 Sep 2024- Identifying sales opportunities. Answering inbound calls timeously and making required outbound calls Co-ordination of own administration Identifying sales opportunities Maintaining accurate details and statistics of all queries - **Key purpose** - This...

  • Contact Centre Manager

    4 months ago

    Sandton, South Africa Telebest Full time

    Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

  • Contact Centre Manager

    4 months ago

    Sandton, South Africa Telebest Full time

    Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff...

Call Center Associate

4 months ago

Sandton, South Africa Quantanite Full time

**About Us**:
Quantanite is a challenger in the business process outsourcing (BPO) and customer experience (CX) world. We are focused on building the best possible global team to service the fast-growing internet and VC-backed companies space. Currently we are 1,500 professionals globally with our head office in London.
We’re different from other BPO providers because we care about our clients' business. We listen properly, share ideas, and work in partnership with them. We help our clients strike the right balance between emerging technologies and human talent to achieve instant improvements and sustainable growth in an evolving digital age.

**Our Solutions**:

- Front Office BPO services - multi channel customer service solutions *
- Back Office BPO services - providing a highly skilled workforce with industry experience
- RPA Managed Services - which provide support, maintenance and monitoring to ensure your RPA solution is working efficiently 24/7 *
- Data labeling and annotation - experts who understand the needs and requirements
- Sales Enablement - customized data, bespoke targeted leads and online research *

**Role Overview**:

- This position requires the employee to receive calls from the customers of clients. In most cases, the employee will be provided a script with instructions to follow and/or questions to ask to assist the customer with the reason for the call.
- The operator records these responses by typing the answers into the computer system so they can be shared with the client, this could include processing orders and requests within the client’s system.
- In some cases, the employee is required to contact the client immediately by telephone or through the computer system. As this is the core of our business, accuracy and professionalism are essential.

**Requirements**:

- Must be able to operate the telephone, phone/headset, keyboard/computer system accurately using the company’s software.
- Must be able and willing to work night shifts
- Must be able to speak and hear clearly in order to effectively communicate with each caller.
- Must be able to read English instructions for each account.
- Must be on time and ready to take calls for every scheduled shift.
- Must be able to efficiently type accurate messages into the system that correctly summarize callers’ needs.
- Must handle each account based on the instructions for that account.
- Must display a genuinely friendly, engaging, and helpful personality, on and off the phone.
- Must understand and act in accordance with company Core Values and policies.
- Must be able to be flexible with their scheduled hours
- Assist newer agents as needed
- Perform other duties as assigned

**Qualifications**:

- EDUCATION: Education equivalent to a High School diploma/GED or equivalent with a C average or above
- EXPERIENCE: Must be able to demonstrate commitment through high school for eg: Sports or clubs
- ABILITIES & SKILLS: Proficient in the English language.