Systems Administration
1 day ago
**Position Type**:
Full time
** Type Of Hire**:
Experienced (relevant combo of work and education)
** Education Desired**:
Bachelor of Computer Science
** Travel Percentage**:
50 - 75%
The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?
**About the role**
The Technology Business Consultant will be based in South Africa and reporting directly to the Head of Technical Services in the Practice Management team. As a Technical Consultant, you will be working as a member of a consulting team responsible for deploying and supporting the Prophet Solutions remotely at client sites.
**About the team**
We are a global team of technical consultants with a footprint in the Americas, Europe and APAC. Between us we have years of experience in the IT world, ranging from Technical Support to system integrations in complex environments. We pride ourselves on a strong work ethic and commitment to our clients to ensure their success. Despite being spread across the globe we consider ourselves a big “family of techies” that support one another with everything we do
**What you will be doing**
- Working with client actuarial and IT staff to scope and specify systems integration requirements
- Analysis of client infrastructure to provide a report which incorporates a proposal for optimal Prophet deployment
- Perform IT gap analysis tasks for the Prophet Managed Upgrade Service
- Support the technical solution design to be deployed at client sites taking into account client Operating Systems, Hardware, Network Infrastructure and Data Storage technologies.
- Perform client work and ensure the smooth running of the deployment and system handover
- Identify problems and issues during the projects and services provided to ensure that subsequent deployments run more smoothly
- Test the delivered integrated system in order to obtain client sign-off against agreed criteria and deliver report
- Work with the Lead Technical Consultant to enhance the deployment scripts and report bugs and systems integration issues that have arisen on particular client sites
- Manage all work in a co-operative team environment, using project management systems
- Provide technical expertise to existing clients (including Application Managed Services) to help troubleshoot and resolve Prophet issues
**What you bring**
- Experience in a client facing role and be capable of close co-operative team working
- A proven ability to work without close supervision or support
- Flexible and adaptable approach to work, to meet the varying requirements of the role from client to client.
- Troubleshooting and technical analysis skills
- Knowledge of automation techniques: Scripting and Power Shell scripting
- Experience of systems support and integration using:
- Microsoft Windows desktop, server configuration and administration
- Corporate Network configuration and administration, LAN & WAN.
- Storage Technologies
**Added bonus if you have**:
- Knowledge of the financial services industry and associated products
- Desktop OS: Windows 7, 8 and 10; Server OS: Windows 2012, 2016, 2019
- Web Server installation and administration
- MSSQL 2014 / 2016 / 2017 installation and administration
- Knowledge of automation techniques: Scripting and Power Shell scripting
**What we offer you**:
- Flexibility to achieve your desired work/life balance including paid time off for community work
- A multifaceted job with a high degree of autonomy and a broad spectrum of opportunities
- The chance to work on the most challenging and relevant issues in financial services & technology
- A broad range of professional education and personal development possibilities - FIS is your final career step
**Privacy Statement**
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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