Junior Assistant General Manager
3 months ago
This busy hotel is seeking to appoint a Junior Assistant Manager to fulfill the following duties and responsibilities:
- Ensure the day to day hotel operations run smoothly ensuring the highest level of cleanliness, presentation and service are extended to internal and external guests
- Managing of staff ensuring sufficient staffing is scheduled per shift
- Assist with the preparation and execution of all admin tasks including: budget, mid
- and month-end, financial year-end as well as Front Office procedures
- Ensure all internal control measures are implemented and maintained in accordance to the auditing firm's control measures
- Manage the expenditure, costs and cost percentages ensuring it is in line within the budget and/or hotels' occupancies
- Ensure maximum revenues for hotel occupancy / rates as well as food and beverage are achieved
- All admin is correctly processed, stored and archived
- Ensure the brand standards are implemented and maintained
- Ensure the Group's Corporate Social Responsibility plan is implemented, maintained, administered and reported on for the property
- Follow correct HR practices in line with the company's policies and procedures
- Maintain sound industrial relations
- Ensure that payroll and employee benefits are prepared accurately, processed and paid by the required date and in line with the group requirements
- Be proactive in making suggestions to enhance service offering and delivery
- Implement and maintain a preventative maintenance and cyclical cleaning programme
- Continuously build on existing and new relationships with guests and service providers
- Ensure all legislative and operational training is conducted in line with the groups' requirements
**REQUIREMENTS**:
- SA Citizen
- Grade 12 / Matric qualification
- National Diploma in Hospitality Management
- Computer literate and proficient in MS Office
- Must have at least one year's experience as a Front Office Controller / Manager with proven exposure in all other hotel departments in the past
- Able to work shifts
- Strong leadership skills
- Own reliable transport
- Live in the surrounding area of Umhlanga
- Clean work and criminal record
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