Senior Manager, Seller Risk

5 months ago

Johannesburg, South Africa Flutterwave Full time

**Flutterwave** was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.

The Senior Manager, Seller Risk will play a critical role in assessing, monitoring, and managing risk exposure associated with sellers on our platform, ensuring compliance with regulatory requirements and industry best practices.

This role will drive business enablement by aligning risk management efforts with the company's growth objectives, ensuring that our platform supports safe and scalable seller activities.

**Responsibilities include but are not limited to**:

- Develop and implement comprehensive seller risk management policies, procedures, and controls to identify, assess, and mitigate risks associated with seller activities.
- Conduct ongoing risk assessments to evaluate the effectiveness of existing risk management strategies and identify emerging risks and trends.
- Design and implement risk-based due diligence processes for onboarding new sellers, including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures.
- Collaborate with cross-functional teams, including Legal, Compliance, Operations, and Product, to ensure alignment of risk management initiatives with business objectives.
- Monitor seller performance and behavior patterns to detect potentially fraudulent activities or compliance breaches, and take appropriate action to mitigate risks.
- Develop and maintain key risk indicators (KRIs) and performance metrics to track and report on seller risk exposure and compliance status.
- Provide leadership and guidance to a team of risk analysts, fostering a culture of risk awareness, accountability, and continuous improvement.
- Stay informed about industry trends, regulatory developments, and emerging risks in the fintech and e-commerce sectors, and assess their potential impact on seller risk management strategies.
- Represent the company in meetings with regulators, industry associations, and other external stakeholders on matters related to seller risk management and compliance.

**Required competency and skillset to be a Waver**:

- Bachelor's degree in Finance, Business Administration, Risk Management, or a Quantitative Background. Advanced degree preferred.
- Proven 10+ years of experience in risk management, with at least 5 years of experience in a leadership role overseeing seller risk within a fintech or e-commerce company.
- Proficiency in using analytical tools (e.g., SQL, Excel, Python) to process and interpret complex data.
- Strong ability to mentor, develop, and motivate team members. Strong decision-making skills that inspire confidence and trust among team members.
- Ability to balance risk and reward in decision-making, ensuring the company’s exposure is minimized while supporting business growth.
- Strong understanding of financial services regulations, including KYC, AML, and consumer protection laws, as they relate to seller risk management.
- Proven track record of developing and implementing effective risk management strategies and controls to mitigate operational, financial, and regulatory risks.
- Excellent analytical skills, with the ability to analyze complex data sets and identify patterns, trends, and anomalies indicative of potential risks.
- Strong communication skills, with the ability to influence and collaborate with cross-functional teams at all levels of the organization.
- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities and deadlines.
- Professional certifications such as FRM (Financial Risk Manager), CRM (Certified Risk Manager), or CAMS (Certified Anti-Money Laundering Specialist) preferred.
- Experience with risk management tools and technologies, including risk assessment software, data analytics platforms, and visualization tools.

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