Parts Supervisor

**DUTIES**:

- Monitor actual sales to budgets and ensure set targets are met
- Manage sales and performance measurements of staff
- Training of staff and maintenance with recording of training schedules
- Oversee and supervise a combination of staff (Sales, stores and admin)
- Maintain parts systems, processes, accuracy and stock
- Ensure all policies and procedures are adhered to by yourself and the parts team
- Have a critical impact on customer service excellence and enhance the customer’s perception of Bell Equipment ( internal and external )
- Manage customer Quotations & Back orders daily to minimise losses & promote timeous deliveries.
- Oversee COD's cash box & verify COD cheques, bank transfers & bank deposits for validity.
- Control after hours standby duties & ensure high level of service to customers.
- Manage Inventory in warehouse including regular cycle counts and stocktakes
- Ensure proper parts coverage and strategic stock for all machines operating in the area
- Oversee stock returns process and controls
- Be on standby 24/7 for support and related assistance
- Liaise with customers at all levels within your area including visits to their sites and offices.
- Manage “all” parts related reports
- Adhere to “all” company SHEQ and OHS requirements
- Reports to Branch Manager and thereafter the Regional Parts Manager on related responsibilities

**REQUIREMENTS**:

- Abet level 4
- Minimum of 3 years supervisory experience in a parts aftermarket environment is essential.
- Applicants must have strong communication/ negotiation skills.
- Must be motivated & resourceful.
- Must be able to work well under pressure.
- Must be computer literate, Microsoft, Lotus Notes.
- Earthmoving product knowledge essential. Knowledge of Bell related would be an advantage
- SAP knowledge / experience would be an added advantage
- Valid driver’s license.

**IF YOU HAVE NOT HAD A RESPONSE TO YOUR APPLICATION WITHIN 4 WEEKS OF THE CLOSING DATE, PLEASE ACCEPT THAT YOUR APPLICATION HAS BEEN UNSUCCESSFUL