Service Consultant

4 months ago

Johannesburg, South Africa PPS Recruitment Full time

**Job Advert Summary**:
The primary responsibility is the provision of administrative activities across PPS Health Professions Indemnity business processes to service members. Ensuring service standards are maintained and improved on for the growth and retention of business.

**Minimum Requirements**:
**Formal Qualifications**
- An appropriate undergraduate degree (business, administration, risk, and compliance)
- Post-graduate qualification will be an advantage.
- FAIS qualification and RE5 will be an advantage (requirement to obtain this once appointed)

**Experience
- Appropriate experience in a client-facing role with adequate exposure to business processes
- Financial services experience will be an advantage

**Duties and Responsibilities**:
**Key Responsibilities
- Provide professional service to clients, advisers, internal and external stakeholders.
- Provide Financial Advice on products offered by PPS Health Professions Indemnity to members.
- Administration of all business processes
- Database management - understanding and managing client information on behalf of PPS Health Professions Indemnity
- Manage and submit invoices and expense claims.
- Diary management, travel, and calendar bookings
- Assist in marketing and sales activities, including promotional events and campaigns.
- Filing, scanning, and ensuring proper record keeping.
- Prepare reports and presentations as needed.
- Ensure compliance with all relevant regulations and internal policies.
- Other ad-hoc activities or duties

**Computer Literacy**
- Proficient in Microsoft Office suite
- Experience with database management software

**Interpersonal and Intrapersonal Skills**
- High work ethic, ability to work independently and productively without constant supervision.
- Passion for client service delivery
- Effective office administration skills
- Curious, focus on process improvement opportunities.
- Proven ability to handle multiple priorities simultaneously, with quality results.
- Excellent organisational skills, attention to detail, excellent written and oral communication skills
- Team player, willing to get the job done.
- Problem-solving skills and ability to think critically.
- Strong interpersonal skills, capable of building relationships with clients and team members
- Adaptability and willingness to learn new skills and technologies

**Additional Skills and Attributes**
- Basic understanding of financial principles and risk management
- Ability to work under pressure and meet deadlines

  • Senior FMR Sales Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Service Solutions Full time

    Senior FMR Sales Consultant - LogisticsService Solutions is seeking a seasoned Senior FMR Sales Consultant to spearhead our logistics sales efforts. As a key member of our team, you will be responsible for driving business growth, expanding our customer base, and delivering exceptional sales performance.Key Responsibilities:Retain and grow existing business...

  • Service Consultant

    4 months ago

    Johannesburg, South Africa Oxyon People Solutions Full time

    JOB SUMMARYThe main role of the Service Consultant – Unclaimed Benefits is to assess, validate and process payment of all unclaimed benefit cases within legislation, fund rules and policy guidelines. The Service Consultant must perform all claim related functions in a manner that promotes fund objectives and service excellence. The role involves the...

  • Service Consultant

    1 week ago

    Johannesburg, Gauteng, South Africa Palesa Mbali Group Full time

    Job Title: Service ConsultantAbout the Role:We are seeking a highly skilled Service Consultant to join our team at Palesa Mbali Group. As a Service Consultant, you will be responsible for providing exceptional customer service to stakeholders in the medical scheme space.Key Responsibilities:Manage Customer Service Requests: Respond to and resolve customer...

  • Service Consultant

    4 months ago

    Johannesburg, South Africa Palesa Mbali Group Full time

    Our client has an exciting opportunity based in Roodepoort, for a Service Consultant within the medical scheme space. The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries),...

  • IT Services Consultant

    1 week ago

    Johannesburg, Gauteng, South Africa Netsurit Full time

    Job Title: Tier 2 Client Services ConsultantAt Netsurit, we are seeking a highly skilled and experienced IT Services Consultant to join our team. As a key member of our client services team, you will be responsible for providing high-end technical support to our clients, including design and implementation of projects, infrastructure security analysis, and...

  • Senior FMR Sales Consultant

    3 weeks ago

    Johannesburg, Gauteng, South Africa Service Solutions Full time

    Job SummaryService Solutions is seeking a seasoned Senior FMR Sales Consultant to join our team in Kempton Park. As a key member of our sales team, you will be responsible for driving business growth and revenue through strategic sales initiatives.Key ResponsibilitiesRetain and grow existing business relationships with national logistics companiesUpsell and...

  • IT Service Management Consultant

    4 months ago

    Johannesburg, South Africa Pink Elephant Full time

    JOB TITLE - IT SERVICE MANAGEMENT CONSULTANT An exciting opportunity has arisen for an ITSM Consultant position within Pink Elephant. The key purpose of the role is the delivery of the extensive Pink Elephant portfolio of consulting services. We are looking for a confident and experienced individual who is up to date on the latest service management...

  • Customer Service Consultant

    4 months ago

    Johannesburg, South Africa First Degree Recruitment Full time

    **Customer Service consultant** We have a great opportunity for a Customer Service Consultant to join their team in Johannesburg. Duties: Telephonic follow up and phone calls to existing clients, Attending to customer service issues, Escalating, and resolving customer issues, Communicating all problems to managements and department...

  • Senior FMR Sales Consultant – Logistics

    4 months ago

    Johannesburg, South Africa Service Solutions Full time

    Full maintenance RentalKempton Park National Logistics company in Kempton Park is seeking to employ an FMR Sales Consultant to join their ever growing team. Key performance areas Retain and grow existing businessUpsell and cross-sell all servicesAchieve Sales Targets.Structured weekly call planner and reporting detailing progress with new business...

  • Customer Service Consultant

    4 months ago

    Johannesburg, South Africa Logic 360 Group Full time

    Job Objective: The primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to Egoli Gas external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow...

  • Client Service Consultant

    3 months ago

    Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Client Service Consultant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...

  • Financial Services Customer Service Consultant

    4 months ago

    Johannesburg, South Africa Elite Search and Selection Full time

    **Location: Roodepoort - Office Based** **Role: Financial Services - Credit Insurance - Customer Service Consultant** A leading privately owned Financial Services company specialising in Credit Risk Insurance for large enterprises across several industries is looking for an experienced service consultant to join their dynamic team! The company offers a fast...

  • Customer Service Consultant

    4 months ago

    Johannesburg, South Africa HARTMANN Full time

    At HARTMANN, we’re all in to **help**, **care**, **protect** and **grow**. We support healthcare professionals, that they can focus on what really matters: to positively impact people´s life. We realise solutions that make a difference. And with your commitment you can grow on your job every day. At HARTMANN we believe in the difference you can...

  • Client Service Consultant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

    Client Service Consultant OpportunityIsilumko Staffing is seeking an experienced Client Service Consultant to join our team in Johannesburg on a 6-month contract.Key Responsibilities:Provide exceptional client service and support to traders and investorsEducate clients on the stock market and its productsEngage with the broker to stay up-to-date on products...

  • Customer Service Consultant

    4 months ago

    Johannesburg, South Africa Isilumko Staffing Full time

    One of our clients are seeking a customer service consultant to join them on a contractual basis. **Requirements**: - Previous experience in customer service or call centre. - Must be computer literate. - Willing to work on an ad-hoc basis. - Grade 12 is essential.

  • HR Generalist/ Consultant – Centurion

    2 months ago

    Johannesburg, South Africa Service Solutions Full time

    National tracking company is seeking to employ an intermediate HR Generalist / consultant to join their busy teamThis is not a senior role, but the successful candidate will have experience in current HR policies and will work together to develop and implement effective HR strategies, policies, and procedures that align with organizational goals and comply...

  • HR Generalist/ Consultant – Centurion

    2 months ago

    Johannesburg, South Africa Service Solutions Full time

    National tracking company is seeking to employ an intermediate HR Generalist / consultant to join their busy team This is not a senior role, but the successful candidate will have experience in current HR policies and will work together to develop and implement effective HR strategies, policies, and procedures that align with organizational goals and comply...

  • Service Consultants

    2 weeks ago

    City of Johannesburg Metropolitan Municipality, South Africa Innovative Vision Marketing Full time

    We are currently looking for young, energetic and innovative Service consultants for our Randburg offices. The key focus of this position is to give information to customers about the services and products offered by Innovative Vision Marketing. Role Requirement:- Grade 12- South African Citizen- Be between the ages of 18-30- Must be available to start...

  • Customer Service Consultant

    3 months ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** - 71887 **Job Type** - Temp Contract **Job Title** - Customer Service Consultant - Cic **Computer Skills** - Ms Office **Industry** - Consumer Products - FMCG **City** - Johannesburg **Province** - Gauteng - We're on the lookoit for a Customer Service Consultant in JHB CBD- As a Customer Service Consultant, you will be responsible for: -...

  • Service Consultants

    2 weeks ago

    City of Johannesburg Metropolitan Municipality, South Africa Innovative Vision Marketing Full time

    We are currently looking for young, energetic and innovative Service consultants for our Randburg offices. The key focus of this position is to give information to customers about the services and products offered by Innovative Vision Marketing. Role Requirement: - Grade 12 - South African Citizen - Be between the ages of 18-30 - Must be available to...