Sales Manager

3 weeks ago

Johannesburg, South Africa Richfield Graduate Institute of Technology Full time

Our well-established business in the Education Sector is looking to hire a **SALES MANAGER**. You will be responsible for providing guidance, training, and mentorship while ensuring targets are exceeded.

**Roles and Responsibilities**:

- Development and implementation of the B2C sales strategy for both contact and distance learning for the campus spanning the key catchment areas that include but are not limited to Pretoria.
- Building and managing a high-performing team and culture.
- Will be responsible for setting regional team targets as well as to manage performance and activities against these targets.
- Working with the group schools marketing coordinator to drive schools marketing activities to support lead generation in the region.
- Monitor, analyze and plan improvements to team performance to ensure key business and sales KPI’s are reached.
- Recruiting, training, managing and monitoring student advisors so that they have the skills and knowledge to meet sales objectives.
- Daily oversight of student advisor performance
- Strong lead management skills - minimize lead leakage.
- Able to train, coach and mentor your team and potentially other team members in the business.
- Effectively performance manage the team when required, which includes both informal and formal methods of performance management.
- Maintaining up-to-date knowledge of industry developments
- Ensuring the delivery of high standards of service to students
- Training programs to ensure that agents have good product and service knowledge, as well as customer handling skills.
- Onboarding of new agents

i. Understand company offering.

ii. Understand systems and processes.

**Skills**:

- Demonstrably strong writing, planning and organizing skills IT skills, preferably with experience working with a customer relationship management system and/or online communication system.
- Demonstrable database management skills
- Sound data analysis and report writing ability
- Strong interpersonal skills, together with the ability to work collaboratively
- Computer skills (MS Word; PowerPoint; Excel; Outlook; Internet; LinkedIn; Facebook; Twitter, etc.)
- Strong project management skills
- Fluency in both written and spoken English

**Competencies**
- Highly organized individual with sound administrative competencies
- Capacity to meet tight deadlines
- Technology-savvy
- Understanding of the Higher Education Sector in South Africa
- Target driven
- Innovative and creative
- High level of motivation and commitment to excellence
- Must be a self-starter and take initiative
- Ability to organize and complete multiple tasks simultaneously with close attention to detail
- Strong leadership skills, with the ability to be persuasive and influential
- Flexibility and initiative
- Be able to work independently, and simultaneously thrive in a team environment to achieve institutional goals
- Ability to work in a high performing environment

**Requirements**:

- Extensive senior B2C sales management experience.
- Experience within the education sector is preferable.
- Experience in the management of sales sites (stores) is preferable.
- Proven track record of success in growing top line revenue.

**Job Types**: Full-time, Permanent

**Education**:

- Bachelors (preferred)

**Experience**:

- Sales: 1 year (preferred)

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